Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Geektastic

17763 posts

Uber Geek

Trusted
Lifetime subscriber

#191481 5-Feb-2016 14:03
Send private message

I have to return my Garmin Fenix 3 for inspection/repair due to ridiculous battery drain issues.

 

The place I have to send it is in Australia not NZ. Do I have to pay for that shipping or is that part of the claim?






Create new topic
tchart
2309 posts

Uber Geek

ID Verified
Trusted

  #1485928 5-Feb-2016 14:04
Send private message

If they don't have a local supplier or repair agent then I would suggest it would be at their cost.


 
 
 

Trade NZ and US shares and funds with Sharesies (affiliate link).
mattwnz
19486 posts

Uber Geek


  #1485947 5-Feb-2016 14:33
Send private message

Did you buy it from a NZ retailer? If so, just take it back to the NZ retailer to then send on.  

 

Just a word of warning, if they say 'send it back to us and we will reimburse you for the shipping fees', don't do it. I have just been through this, and the shipping fees were high, and the retailer said they were too high and would only reimburse me up to a certain figure which was half of the cost. Eventually they reimbursed me the full figure, but it wasn't worth the hassle. Ideally ask them to send you a courier pack for sending it back in.


Geektastic

17763 posts

Uber Geek

Trusted
Lifetime subscriber

  #1486007 5-Feb-2016 15:42
Send private message

tchart:

 

If they don't have a local supplier or repair agent then I would suggest it would be at their cost.

 

 

 

 

I could have done that I guess although that would have necessitated a 160km round trip to Wellington.

 

I sent it tracked courier and it cost $27 or so.








Kyanar
3910 posts

Uber Geek

Trusted
Subscriber

  #1486848 7-Feb-2016 11:44
Send private message

mattwnz:

 

Just a word of warning, if they say 'send it back to us and we will reimburse you for the shipping fees', don't do it. I have just been through this, and the shipping fees were high, and the retailer said they were too high and would only reimburse me up to a certain figure which was half of the cost. Eventually they reimbursed me the full figure, but it wasn't worth the hassle. Ideally ask them to send you a courier pack for sending it back in.

 

 

The exception would be Amazon, who happily refund shipping even when the cost is more than you originally paid for the product.

 

However for most retailers, I second the request for a courier label or pack to be sent.

 

 


Create new topic





News and reviews »

Synology Introduces BeeStation
Posted 23-Feb-2024 14:14


New One UI 6.1 Update Brings Galaxy AI to More Galaxy Devices
Posted 23-Feb-2024 10:50


Amazon Echo Hub Available in New Zealand
Posted 23-Feb-2024 10:40


InternetNZ Releases Internet Insights 2023
Posted 20-Feb-2024 10:31


Seagate Adds 24TB IronWolf Pro Hard Drives for Multi-user Commercial and Enterprise RAID Storage Solutions
Posted 19-Feb-2024 16:54


Seagate Skyhawk AI 24TB Elevates Edge Security Capacity and Performance
Posted 9-Feb-2024 17:18


GoPro Releases Quik Desktop App for macOS and Introduces Premium+ Subscription Tier
Posted 9-Feb-2024 17:14


Ring Introduces New Ring Battery Video Doorbell Pro
Posted 9-Feb-2024 16:51


Galaxy AI Transforms the new Galaxy S24 Series
Posted 18-Jan-2024 07:00


D-Link launches AI-Powered Aquila Pro M30 Wi-Fi 6 Mesh Systems
Posted 17-Jan-2024 20:02


Newest LG 4K Lifestyle Projector Doubles as Art Objet
Posted 9-Jan-2024 15:50


More LG Smart TV Owners Set To Enjoy the Latest webOS Upgrade
Posted 9-Jan-2024 15:45


Panasonic Announces the Z95A and Z93A With Fire TV Built In
Posted 9-Jan-2024 15:30


Amazon Echo Pop Review
Posted 8-Jan-2024 14:22


Samsung Tab S9 FE Review
Posted 17-Dec-2023 08:26









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.