How do you get better upload speed on broadband?

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Geektastic

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#197875 16-Jun-2016 09:47

I'm really struggling with our woeful upload speed, which is at least equally important to a photographer as download speed!

Speedtest reports that as of this minute, my upload is 1.41Mbps with 35 down using a server in Wellington - ping is 31ms.

Using a server in Australia, ping goes up to 196ms and down speed falls to 22 Mbps, with no change in up speed.

Presently, Crashplan tells me I will be waiting about 9 months for my initial backup to complete..!

Is there anything that can be done about this or is it just that no one considers upload particularly important?

xpd

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#1574890 16-Jun-2016 10:01

I take it your'e on VDSL ?

If your wiring etc is in good condition, then only options are to either get fiber (if available) or move closer to the cabinet.

One option to gewt your backup done, is to find someone with fiber (preferably 100/50 or better) and ask if they can upload your initial backup from their connection.

XPD / Gavin

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sbiddle

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#1574895 16-Jun-2016 10:07

Upload will depend on your connection type.

Fred99

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#1574911 16-Jun-2016 10:49

sbiddle:

Upload will depend on your connection type.

Might not just be that. I believe some cloud backup providers with free or low-cost large or unlimited size backup plans will throttle upload speeds. (The good old "no free lunch" rule).

Still, 9 months for a full backup indicates that the OP has several/many TB of data, even if he could upload 50x faster, it's still a hell of a long time.

A couple of large HDDs stored in secure separate locations would be the way I'd go, then perhaps also cloud with incremental backups - but starting now rather than trying to upload the lot, and also not abandoning having local backup on HDD.

Geektastic

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#1575369 16-Jun-2016 21:46

It's Crashplan Pro.

Yes, there are around 2.5Tb to back up.

Currently backed up to one external working disc, one Iosafe fireproof/floodproof/crushproof drive, a NAS and (one day, when I am about 65) Crashplan's servers for $10/month.

No fibre, we are on VDSL. Cabinet is about 600 metres in a straight line. House wiring could be an issue - happened long before home computing was invented!

MikeB4

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#1575375 16-Jun-2016 21:55

Geektastic:
It's Crashplan Pro.

Yes, there are around 2.5Tb to back up.

Currently backed up to one external working disc, one Iosafe fireproof/floodproof/crushproof drive, a NAS and (one day, when I am about 65) Crashplan's servers for $10/month.

No fibre, we are on VDSL. Cabinet is about 600 metres in a straight line. House wiring could be an issue - happened long before home computing was invented!

Being rural/semi rural there could be a lot of causes such as, electric fences, dodgy cables, machinery etc
The area you live has quite old housing stock ( by NZ standards) so your internal circuit aND connection could be dodgy.

Have you checked that you simply have too much network traffic up stream and down stream causing congestion..

Here is a crazy notion, lets give peace a chance.

1eStar

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#1575386 16-Jun-2016 22:04

Where is PeterReader when we need him? Oh he's busy with TradeMe in this forum. If you had posted in the correct forum, PeterReader would have told you to check your house wiring.

You will have problems with your house wiring if it's old and has jacks everywhere.

You won't get a huge upload speed on VDSL anyway.

Take your computer with all its TBs of photos on it for a winter holiday to a friend with unlimited fibre so it can do it's first Crash plan upload in a relatively short period of time.

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hio77

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#1575390 16-Jun-2016 22:10

i recall quite a few threads where we have talked about your upstream.

Different modems will sync differently, you could find X modem will get a better upstream. its a question of if its worth the effort you you really.

Sadly the disadvantage with the move to 998 is lower upstream on vdsl on borderline connections.

196ms to aus doesnt sound right, suspect saturation there though?

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Fred99

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#1575406 16-Jun-2016 22:33

Geektastic:

It's Crashplan Pro.

Yes, there are around 2.5Tb to back up.

Currently backed up to one external working disc, one Iosafe fireproof/floodproof/crushproof drive, a NAS and (one day, when I am about 65) Crashplan's servers for $10/month.

No fibre, we are on VDSL. Cabinet is about 600 metres in a straight line. House wiring could be an issue - happened long before home computing was invented!

I'm pretty sure they throttle uploads. What's your upload speed on ookla to the location of their server?

If you need to upload more than 300GB, then they recommend a "seed" service. It's gonna cost. They send an HD to you, you transfer your data over to it, call their courier, they collect it and store it in the mines of moria or whereever. After Armageddon, then if there are still things like phones and internet or stagecoaches or telegraph services, you contact them and arrange to pay them money, if that still exists, and they send your HDD back to you, so long as the comet didn't hit their HQ.

Seriously - you need local backup - ie hard drives secure and off your site. If you do it locally with reasonable foresight, then it could get wiped out if for example a comet impact killed everyone in NZ, would you be worried about the photos? What if it was a black hole - the entire solar system sucked up, the only trace some gravitational waves and bending of spacetime, should you have backed up somewhere else in the galaxy?

michaelmurfy

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#1575421 16-Jun-2016 23:29

Where are you based? I have 200Mbit up so could have this completed in a couple of days ;)

Michael Murphy | https://murfy.nz
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timmmay

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#1575455 17-Jun-2016 07:28

Is Crashplan saturating your upload? If so then you would need to change hardware to improve the speed - get someone in to look at the line, check the line speed. If it's not then your high ping to Australia could be the cause. Some ISPs suck at routing, ping to Australia should be 30 - 50 ms. When I changed from Vodafone cable to 2degrees UFB my ping fell from 100+ms to 34ms. So changing ISP may help.

Suggest getting Telecom or whoever in to check the line. Being rural (he's just outside a small town which is in the Wellington region) your Internet will never be great, unfortunately. If the upload is really important to you then you might have to move your computer somewhere for a week to a fast connection.