Dick Smith Online Experiences

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Toffeecrisp

9 posts

Wannabe Geek

#204950 24-Oct-2016 16:59

Just wondering if anyone has had any experience with the new dick smith online since they went into liquidation.

Looking at buying a new router which is $300, about $100-200 cheaper compared to retail stores here.

Thanks

askelon

942 posts

Ultimate Geek
+1 received by user: 233

ID Verified

#1656997 24-Oct-2016 17:02

Bought a few things. Roughly 2 weeks turn around on shipping on the last two orders. Last order came as separate courier packages for some weird reason. Havent dealt with warranty but in saying that I wouldnt buy anything from an overseas company and actually expect any sort of warranty.

richms

29098 posts

Uber Geek
+1 received by user: 10207

Trusted

Lifetime subscriber

#1657000 24-Oct-2016 17:06

Check if the router has a telepermet if needed - for DSL ones it was last I checked. That would be why the local ones cost a lot more.

But I have issues with them now selling things over $400, not collecting the GST and just burying in their T&C's that you are liable for any import dutys and taxes.

That is not something that an honest business would do.

Richard rich.ms

skewt

752 posts

Ultimate Geek
+1 received by user: 215

#1657008 24-Oct-2016 17:24

Have got a few things, just dont bother with the tracking, its never appeared to show anything

dazhann

465 posts

Ultimate Geek
+1 received by user: 98

#1657053 24-Oct-2016 18:03

I got a power bank a couple weeks a go from them, free shipping, product arrived a week after order placed, estimated time of arrival was 2 weeks and unlike skewt tracking was excellent.

vexxxboy

4336 posts

Uber Geek
+1 received by user: 2072

#1657061 24-Oct-2016 18:33

i bought a 27" monitor of them and they sent regular emails on the order progress and they sent it when they said they would and it arrived undamaged, well within the time frame they stated . Would use again .

Common sense is not as common as you think.

Toffeecrisp

9 posts

Wannabe Geek

#1657084 24-Oct-2016 20:10

Thank you everyone!