Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3277 posts

Uber Geek
+1 received by user: 873

Trusted
Lifetime subscriber

# 208258 3-Feb-2017 14:38
Send private message

So ordered something around $150 last night and set it for pick up at north shore.

 

Paid via credit card (online).

 

 

 

Got a text saying it was ready to pick up and to bring photo ID and the credit card I used.

 

Get to pbtech have to wait 15 minutes to be able to get to the checkout (really dumb place to have picks from) when I get told they have to photo copy my drivers license.  I said no you can sight my drivers license to make sure the person picking it up and ordering it is the same person.  They said no we need to photo copy it because of "company policy" or they would not let me take the goods.

 

 

 

Does anyone else have a problem with them keeping a copy of your ID on file?  I really don't want PBtech to have my DL number, DOB, Address, if i am a donor or not, class of license etc.  There is no need for them to have all this info.

 

I can understand if it's a contract for finance etc but it's a store with goods I have already paid for and just picking up.

 

 


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4
1999 posts

Uber Geek
+1 received by user: 409

Subscriber

  # 1714974 3-Feb-2017 14:44
6 people support this post
Send private message

Personally, I think you have a right to be hacked off. 

 

We have so much personal info 'out there' already without our DL being demanded like that.


gzt

10746 posts

Uber Geek
+1 received by user: 1777


  # 1714975 3-Feb-2017 14:45
2 people support this post
Send private message

Probably been burned a number of times, internally or externally. They are trying to prevent fraud and that's the best thing they can think of. Any other suggestions for a solution?

Edit: not disagreeing with your point at all tho.

 
 
 
 


xpd

Chief Trash Bandit
9587 posts

Uber Geek
+1 received by user: 1633

Mod Emeritus
Trusted
Lifetime subscriber

  # 1714976 3-Feb-2017 14:49
Send private message

I love it when overseas companies want a copy of my passport to prove who I am - I refuse, because altho its my name etc on the passport, legally its still government property and Im not handing it over to some faceless entity sitting behind a desk who knows where. Yes, 9/10 its perfectly fine but........ :)





XPD / Gavin / DemiseNZ

 

Server : i3-3240 @ 3.40GHz  16GB RAM  Win 10 Pro    Workstation : i5-3570K @ 3.40GHz  16GB RAM  RX580 4GB Win 10 Pro    Console : Xbox One

 

https://www.xpd.co.nz - Games, geeks, and more.     Now on BigPipe 100/100 and 2Talk




3277 posts

Uber Geek
+1 received by user: 873

Trusted
Lifetime subscriber

  # 1714977 3-Feb-2017 14:51
Send private message

They just need to sight an ID and if really needed record the DL number and the number in 5B.
The fact that they now have a photo of me and all my info has got me a little ticked off.

1668 posts

Uber Geek
+1 received by user: 283

Subscriber

  # 1714984 3-Feb-2017 15:05
Send private message

Didnt take a copy of mine, just sighted it (Wellington)


13946 posts

Uber Geek
+1 received by user: 6696

Trusted
Subscriber

  # 1714985 3-Feb-2017 15:05
One person supports this post
Send private message

Do they get and keep photo ID for all customers? It seems over the top. All they need to do is sight it.
I would have refused the goods and demanded a refund immediately.




Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

Using empathy takes no energy and can gain so much. Try it.

 

 


3459 posts

Uber Geek
+1 received by user: 455

Trusted

  # 1714987 3-Feb-2017 15:17
Send private message

Maybe you could allow them to photocopy and review it using a black vivid pen to redact anything you don't want showing like photo date of birth etc.?






 
 
 
 


3174 posts

Uber Geek
+1 received by user: 1628


  # 1714988 3-Feb-2017 15:18
8 people support this post
Send private message

You should have asked for a copy of their drivers license to prove who you dealt with in the store and a copy of their employment agreement to prove they had the authority to act in the company's behalf. Fairs fair.




Always be yourself, unless you can be Batman, then always be the Batman





3277 posts

Uber Geek
+1 received by user: 873

Trusted
Lifetime subscriber

  # 1714989 3-Feb-2017 15:20
3 people support this post
Send private message

scuwp: You should have asked for a copy of their drivers license to prove who you dealt with in the store and a copy of their employment agreement to prove they had the authority to act in the company's behalf. Fairs fair.

That just made me LOL

5439 posts

Uber Geek
+1 received by user: 1894


  # 1714990 3-Feb-2017 15:20
3 people support this post
Send private message

Cancel the online order, then just buy it in store (they've got the stock!) as normal - no ID required....


Fat bottom Trump
10035 posts

Uber Geek
+1 received by user: 4894

Subscriber

  # 1714991 3-Feb-2017 15:21
Send private message

Not sure what your rights here are but I would certainly pursue the matter, both with the company and on public fora. This endless demanding of private data has to stop somewhere.

 

 





I reject your reality and substitute my own. - Adam Savage
 


1369 posts

Uber Geek
+1 received by user: 324


  # 1714992 3-Feb-2017 15:21
Send private message

It's just a credit card/fraud thing, hotels will do this too.


27877 posts

Uber Geek
+1 received by user: 7371

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1714994 3-Feb-2017 15:26
3 people support this post
Send private message

yitz:

 

It's just a credit card/fraud thing, hotels will do this too.

 

 

A hotel will simply use a credit card for a bond. I've never had a hotel in any country (except those where they are required to lodge your details such as Japan) ever want to take a copy of my ID.

 

 


6610 posts

Uber Geek
+1 received by user: 1315

Trusted
Lifetime subscriber

  # 1714999 3-Feb-2017 15:32
Send private message

sbiddle: I've never had a hotel in any country (except those where they are required to lodge your details such as Japan) ever want to take a copy of my ID.

 

I was in Greece last year. Half of the hotels wanted to copy my passport, saying that it was a requirement. The other half didn't even mention it. Makes you wonder...


2537 posts

Uber Geek
+1 received by user: 944

Subscriber

  # 1715000 3-Feb-2017 15:36
Send private message

I have had them do this also, but in my case has been when collecting goods purchased onaccount, which I felt was acceptable.


 1 | 2 | 3 | 4
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34


Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51


Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47


100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35


5G uptake even faster than expected
Posted 12-Jun-2019 10:01


Xbox showcases 60 anticipated games
Posted 10-Jun-2019 20:24


Trend Micro Turns Public Hotspots into Secure Networks with WiFi Protection for Mobile Devices
Posted 5-Jun-2019 13:24


Bold UK spinoff for beauty software company Flossie
Posted 2-Jun-2019 14:10


Amazon Introduces Echo Show 5
Posted 1-Jun-2019 15:32


Epson launches new 4K Pro-UHD projector technology
Posted 1-Jun-2019 15:26


Lenovo and Qualcomm unveil first 5G PC called Project Limitless
Posted 28-May-2019 20:23


Intel introduces new 10th Gen Intel Core Processors and Project Athena
Posted 28-May-2019 19:28


Orcon first to trial residential 10Gbps broadband
Posted 28-May-2019 11:20


Video game market in New Zealand passes half billion dollar mark
Posted 24-May-2019 16:15


WLG-X festival to celebrate creativity and innovation
Posted 22-May-2019 17:53



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.