BPme app - Fuel Discount

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KillerHulk

348 posts

Ultimate Geek

#209029 9-Mar-2017 16:38

Hi used my bpme app at bp station to fuel up.

All went fine until i realised that i did not receive any discount this time.

i have AA card details in the app, At the discount screen, i even pressed "redeem" but i did not receive any discount.

Normally i should get 6 cents if i fuel up more than $40 right ?

Well today i fueled up for more than $60, but when i checked my receipt, there is no sign of discount (unlike other receipts from past)

Am i doing something wrong ?

Anyone experiencing something like that ?

Thanks in advance

I Eat Dumbbells for Breakfast

scuwp

3885 posts

Uber Geek

#1733833 9-Mar-2017 16:44

Have you asked BP?

Lazy is such an ugly word, I prefer to call it selective participation

KillerHulk

348 posts

Ultimate Geek

#1733834 9-Mar-2017 16:47

scuwp: Have you asked BP?

yes, called the 0800 number, but no one picked, thus left an email

I Eat Dumbbells for Breakfast

frankv

5680 posts

Uber Geek

Lifetime subscriber

#1734023 9-Mar-2017 21:44

I've used BPme and got the discount.

Maybe you've entered the wrong number?

Perhaps you should try entering my number onto your phone?

Kyanar

4089 posts

Uber Geek

ID Verified

Trusted

#1734091 9-Mar-2017 23:32

Wait, you guys can use that app as regular people? Over here it's fuel card holders only 😕

nate

6473 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#1734100 9-Mar-2017 23:47

Kyanar:

Wait, you guys can use that app as regular people? Over here it's fuel card holders only 😕

The ability for the app to support non-fuel card holders is a pretty recent development.

KillerHulk

348 posts

Ultimate Geek

#1734177 10-Mar-2017 07:57

frankv:

I've used BPme and got the discount.

Maybe you've entered the wrong number?

Perhaps you should try entering my number onto your phone?

I used it 3 times before this happened. i received the discount those times. Also the card number is saved in the app, how can it get wrong. if that was the case then first 3 times shouldn't have worked.

I Eat Dumbbells for Breakfast

frankv

5680 posts

Uber Geek

Lifetime subscriber

#1734536 10-Mar-2017 20:49

KillerHulk:

frankv:

I've used BPme and got the discount.

Maybe you've entered the wrong number?

Perhaps you should try entering my number onto your phone?

I used it 3 times before this happened. i received the discount those times. Also the card number is saved in the app, how can it get wrong. if that was the case then first 3 times shouldn't have worked.

I still think it would be a good idea for you to enter my number into your phone.

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JonahG

6 posts

Wannabe Geek

#1736356 14-Mar-2017 14:34

KillerHulk:

scuwp: Have you asked BP?

yes, called the 0800 number, but no one picked, thus left an email

Try the 0800 number again, they had a problem at one of the sites and I called them, got my CPL added and a free coffee :-)

KillerHulk

348 posts

Ultimate Geek

#1736377 14-Mar-2017 15:38

JonahG:

KillerHulk:

scuwp: Have you asked BP?

yes, called the 0800 number, but no one picked, thus left an email

Try the 0800 number again, they had a problem at one of the sites and I called them, got my CPL added and a free coffee :-)

Hey , just gave them a call now. and luckily someone picked. said they will add the discount for my future purchase.

Didn't get the free coffee tho !!!!

I Eat Dumbbells for Breakfast