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315 posts

Ultimate Geek
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# 209029 9-Mar-2017 16:38
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Hi used my bpme app at bp station to fuel up.

 

All went fine until i realised that i did not receive any discount this time.

 

i have AA card details in the app, At the discount screen, i even pressed "redeem" but i did not receive any discount.

 

Normally i should get 6 cents if i fuel up more than $40 right ?

 

Well today i fueled up for more than $60, but when i checked my receipt, there is no sign of discount (unlike other receipts from past)

 

Am i doing something wrong  ?

 

Anyone experiencing something like that ?

 

 

 

Thanks in advance





I Eat Dumbbells for Breakfast


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3169 posts

Uber Geek
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  # 1733833 9-Mar-2017 16:44
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Have you asked BP?




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315 posts

Ultimate Geek
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  # 1733834 9-Mar-2017 16:47
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scuwp: Have you asked BP?

 

 

 

yes, called the 0800 number, but no one picked, thus left an email





I Eat Dumbbells for Breakfast


 
 
 
 


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  # 1734023 9-Mar-2017 21:44
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I've used BPme and got the discount.

 

Maybe you've entered the wrong number?

 

Perhaps you should try entering my number onto your phone?

 

 


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  # 1734091 9-Mar-2017 23:32
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Wait, you guys can use that app as regular people? Over here it's fuel card holders only 😕


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  # 1734100 9-Mar-2017 23:47
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Kyanar:

 

Wait, you guys can use that app as regular people? Over here it's fuel card holders only 😕

 

 

The ability for the app to support non-fuel card holders is a pretty recent development.




315 posts

Ultimate Geek
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  # 1734177 10-Mar-2017 07:57
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frankv:

 

I've used BPme and got the discount.

 

Maybe you've entered the wrong number?

 

Perhaps you should try entering my number onto your phone?

 

 

 

 

I used it 3 times before this happened. i received the discount those times. Also the card number is saved in the app, how can it get wrong. if that was the case then first 3 times shouldn't have worked.

 

 





I Eat Dumbbells for Breakfast


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  # 1734536 10-Mar-2017 20:49
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KillerHulk:

 

frankv:

 

I've used BPme and got the discount.

 

Maybe you've entered the wrong number?

 

Perhaps you should try entering my number onto your phone?

 

 

 

 

I used it 3 times before this happened. i received the discount those times. Also the card number is saved in the app, how can it get wrong. if that was the case then first 3 times shouldn't have worked.

 

 

 

 

I still think it would be a good idea for you to enter my number into your phone. innocent

 

 


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Wannabe Geek
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  # 1736356 14-Mar-2017 14:34
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KillerHulk:

 

scuwp: Have you asked BP?

 

 

 

yes, called the 0800 number, but no one picked, thus left an email

 

 

 

 

Try the 0800 number again, they had a problem at one of the sites and I called them, got my CPL added and a free coffee :-)




315 posts

Ultimate Geek
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  # 1736377 14-Mar-2017 15:38
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JonahG:

 

KillerHulk:

 

scuwp: Have you asked BP?

 

 

 

yes, called the 0800 number, but no one picked, thus left an email

 

 

 

 

Try the 0800 number again, they had a problem at one of the sites and I called them, got my CPL added and a free coffee :-)

 

 

 

 

Hey , just gave them a call now. and luckily someone picked. said they will add the discount for my future purchase.

 

Didn't get the free coffee tho !!!!





I Eat Dumbbells for Breakfast


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