Hey all,
Does anyone know how to go about posting a review for a site selling products online if the dont have a feedback/review facility on their page?
Just to give you a bit of background...i recently purchased a product from adultsextoywarehouse.co.nz after checking on google to see that the company didnt have any "scam" comments or bad reviews. Delivery times were stated at around 1-5 working days but three weeks later the item hadnt arrived. I tried making contact with the company numerous times as per the sites contact instructions, no reply any which way. This made me very concerned and i started thinking i had been scammed. I then loged a credit card dispute to get the monies paid returned to my account, only after the bank took action did i get a response from the company saying the goods were on there way. I had purchased elsewhere by that stage as a month had gone by and asked that they just refund my money. All communication ceased once again.
The consumer guarantees act states on time and reasonable price (it seems their "discount price" was almost double RRP, which i just discovered) and i have requested a return address for items while reiterating the pieces of legislation that entitle me to request remedy. No reply. I noted on the site that it says "returns within 7 days" but no address provided. I am quite sure this company is very good at ripping people off and am supprised that there are no bad reviews anywhere, but then it seems hard to do.
Ant thoughts appreciated :-).