Trade Me Contact Details Wanted

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ADKM

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#223741 15-Oct-2017 18:35

Hi, anyone got an email or Postal address for Trade Me ?

All I got back from the buggers was

Thanks for writing to us. You've received this response because you've attempted to reach our customer support team through an incorrect link or email address.

Their link for contact is a web page designed to p*** you off.

And they want money to be rung up... pack of cowboys....

Mod Edit MM: Corrected title and gave it some context.

PeterReader

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#1883888 15-Oct-2017 18:35

Hmmmm. Here we go.

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

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gehenna

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#1883909 15-Oct-2017 18:50

Just call them and speak to the contact centre. And be nice. My wife used to work at that contact centre, and so did some other GZers. There's real people on the end of the phone.

PhantomNVD

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#1883912 15-Oct-2017 18:54

gehenna:
Just call them and speak to the contact centre. And be nice. My wife used to work at that contact centre, and so did some other GZers. There's real people on the end of the phone.

But for $2/minute they should be high level lawyers or financial consultants advising on the current investment market! Even our schools consultant IT firm charges less if you divided their hourly ‘emergency’ rate by 60 minutes 🤷‍♂️

timbosan

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#1883947 15-Oct-2017 19:18

Depends on what your trying to achieve, but here are their contact details (Trademe Group Ltd) from the companies register:

Address for service
Level 5, 2 Market Lane, Wellington, 6011 , New Zealand

https://app.companiesoffice.govt.nz/companies/app/ui/pages/companies/3590412

Trademe Limited also has the same details

https://app.companiesoffice.govt.nz/companies/app/ui/pages/companies/973228

gehenna

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#1883948 15-Oct-2017 19:18

Don't call them then. Just accept you won't get the help you want.

richms

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#1883950 15-Oct-2017 19:24

They answer quickly and will call you back. Can you imagine the amount of crap they would have to deal with if they let any random customer call them for free?

Richard rich.ms

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UHD

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#1883965 15-Oct-2017 20:23

What do you need to talk to them about? Their contact page is pretty comprehensive and if nothing fits sending mail to any one of those categories will result in a response.

Batman

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#1883969 15-Oct-2017 20:35

They usually answer you, just send them another "email" through the website under "contact us"

gehenna

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#1883970 15-Oct-2017 20:36

Yep 90% of the work my wife did was email interactions, not phone.