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125 posts

Master Geek
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Topic # 224098 2-Nov-2017 10:10
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Bought something through AliExpress a while ago, selected AliExpress Standard Shipping, and it appears Singapore Post was used.

 

The package has arrived in NZ and had a few scans. It's now marked as 'delivery failed' for some reason and is apparently waiting for me to collect from a depot somewhere. The trouble is, I have no idea where. No card has been left, and it's definitely not NZ Post.

 

Does anyone know who Singapore Post / AliExpress use to deliver in NZ?


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154 posts

Master Geek
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  Reply # 1894093 2-Nov-2017 10:14
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They normally use NZ Post for smaller items.


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Uber Geek
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  Reply # 1894097 2-Nov-2017 10:17
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I think Courier Post.

 

 


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  Reply # 1894109 2-Nov-2017 10:35
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Which tracking service have you used to check the status?  I've found the 'built-in' AliExpress one rather limited.

 

Entering the tracking number in 17 track has provided me with some good detail in the past.





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Master Geek
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  Reply # 1894306 2-Nov-2017 15:33
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Got it! Thanks for the tip-off that it was probably NZ Post - in the end I called them back and it turned out they did have the package after all!

 

That 17track service looks excellent and would have solved the problem much sooner, had I known about it. Bookmarked - thank you!


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  Reply # 1894313 2-Nov-2017 15:48
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17track really does provide anything you need for this.

 

There is also a local shipping center for ali in auckland, only stock a limited set of items though.





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  Reply # 1894326 2-Nov-2017 16:17
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hio77:

 

There is also a local shipping center for ali in auckland, only stock a limited set of items though. 

 

Never knew that, but it does explain why a remote I ordered appeared to have originated from Auckland. I was confused as to how that could be at the time...


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  Reply # 1894328 2-Nov-2017 16:21
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There is a sticker UNDER the auckland warehouse sticker, I have never managed to peel it off to see what's underneath but could it be bulk shipped to Auckland?

 

Even that doesn't make sense as there are some stuff I buy that are less than the cost of shipping a parcel via NZ post.


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  Reply # 1914531 7-Dec-2017 12:16
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Batman:

 

There is a sticker UNDER the auckland warehouse sticker, I have never managed to peel it off to see what's underneath but could it be bulk shipped to Auckland?

 

Even that doesn't make sense as there are some stuff I buy that are less than the cost of shipping a parcel via NZ post.

 

 

I was just about to throw out the AliExpress shipping box I received last week, it also had a sticker originating from Auckland stuck on over the original. The address rang a bell as I've seen/heard it before, Laurence Stevens Drive is at AKL airport. Managed to peel off the sticker to reveal the label under. It had the following: 

 

  • My name
  • "Shipping - AliExpress"
  • Senders Details
  • Original tracking number

My address was NOT on the original label.

 

So I guess it is bulk shipped to AKL then processed with a new label with my address attached. I still don't understand how they can ship it from China/Singapore for less than I can send something within NZ.




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  Reply # 1914545 7-Dec-2017 12:20
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Nate001:

 

I still don't understand how they can ship it from China/Singapore for less than I can send something within NZ.

 

 

Courier weirdnesses are some of the great mysteries of our time.

 

I had a FedEx delivery this morning that was somehow scanned as being in London just six hours ago. They must have a private wormhole or something!


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Master Geek
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  Reply # 1914546 7-Dec-2017 12:21
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Confirmed, 

 

Standard Aliexpress shipping appears to be bulk-shipped to AUK aiport then sent locally from there using (predominantly) NZ Post, with parcels over a certain value being sent with Courierpost.


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  Reply # 1914573 7-Dec-2017 12:54
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I've had quite a few parcels from UBI smart parcel, which  from what I remeber are based at the Wellington airport near DHL.

 

They always seem to have god quick deliveries. May be the same group in Auckland, but with a contract for bulk Wellington deliveries.

 

 


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  Reply # 1914703 7-Dec-2017 16:02
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I really wish tracking on parcels worked better.. Nothing specific to Aliexpress, I'm currently waiting on something off ebay from Israel Post and it's been "Sent to New Zealand" for a week. It should tell me exactly where the frack it is.. Every time it changes truck, warehouse, plane, etc it should be updated. Mind you NZ Post can be nearly as bad even for domestic.

 

 

 

 





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  Reply # 1914717 7-Dec-2017 16:13
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Lias:

 

I really wish tracking on parcels worked better.. Nothing specific to Aliexpress, I'm currently waiting on something off ebay from Israel Post and it's been "Sent to New Zealand" for a week. It should tell me exactly where the frack it is.. Every time it changes truck, warehouse, plane, etc it should be updated. Mind you NZ Post can be nearly as bad even for domestic.

 

 

 

 

 

 

Agreed on that.

 

I ordered something from Amazon US on Black Friday, delivery date was given as the 11th (I needed it for something on the 12th).

 

Every time I've had a delivery date given, it has ALWAYS arrived earlier.

 

This item, about 3 days after order (after I got the 'Your item has been shipped' email) the tracking on Amazon says it will be delayed because of customs (It was a $40US costume). I followed the tracking, and it showed it going to a couple of different Amazon facilities (normal). It never showed it leaving the US, or arriving in NZ, then it had Customs Clearance Completed on the 1st (good I thought), then on the 3rd - Customs Procedure Initiated - weird.

 

I contacted Amazon on Tuesday this week (who are amazing with customer service). They looked at the tracking and couldn't work it out either, and couldn't tell me if it was in the US, or NZ. They did, however, promise a refund if it did not arrive on the 11th.

 

It arrived here on Wednesday. Tracking still says 'Initiating Customs Clearance'.


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  Reply # 1914722 7-Dec-2017 16:19
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MrTomato:

 

Nate001:

 

I still don't understand how they can ship it from China/Singapore for less than I can send something within NZ.

 

 

Courier weirdnesses are some of the great mysteries of our time.

 

I had a FedEx delivery this morning that was somehow scanned as being in London just six hours ago. They must have a private wormhole or something!

 

 

 

 

I got a message from a seller that my package had been signed for and delivered a full 24 BEFORE it was actually delivered


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  Reply # 1914827 7-Dec-2017 19:03
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Lias:

 

I really wish tracking on parcels worked better.. Nothing specific to Aliexpress, I'm currently waiting on something off ebay from Israel Post and it's been "Sent to New Zealand" for a week. It should tell me exactly where the frack it is.. Every time it changes truck, warehouse, plane, etc it should be updated. Mind you NZ Post can be nearly as bad even for domestic.

 

 

That's not how the Universal Postal Union works. Regular post packages have no electronic records so there is no way to trace them.

 

Sure it'd be great for them to move out of the 1870's and offer this but it would mean every country in the world would need to agree on how such an electronic system would work and deploy it. That's simply been deemed to be pretty much impossible so will likely never happen,

 

 

 

 


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