Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




6328 posts

Uber Geek
+1 received by user: 391

Moderator
Trusted
Lifetime subscriber

Topic # 228535 10-Jan-2018 15:26
Send private message

I have a brand new Nexus 6P, bought from a NZ retailer, which decided to absolutely crap itself less than two years out from purchase.

 

For all you armchair lawyers, would it be a safe assumption, that less than 2 years use of a approx $800 phone is in breach of the CGA?

 

Your humble opinions sought. Cheers.


Create new topic
654 posts

Ultimate Geek
+1 received by user: 170


  Reply # 1935675 10-Jan-2018 15:31
2 people support this post
Send private message

In short Yes.

 

 




6328 posts

Uber Geek
+1 received by user: 391

Moderator
Trusted
Lifetime subscriber

  Reply # 1935676 10-Jan-2018 15:32
Send private message

KrazyKid:

 

In short Yes.

 

 

 

 

They've told me that since the warranty was only 1 year, I'm sh*t out of luck. I also assume this is wrong.


 
 
 
 


1630 posts

Uber Geek
+1 received by user: 277

Subscriber

  Reply # 1935677 10-Jan-2018 15:32
Send private message

Same position (just under 2 years) Nexus 5x bootloop issue - NL refunded after it was sent away, and confirmed - I stated it was a CGA claim after the NL lady said it was out of warranty.


895 posts

Ultimate Geek
+1 received by user: 285


  Reply # 1935682 10-Jan-2018 15:36
Send private message

Yes.

 

Fun fact: extended warranty pamphlets are required to give you a summary of your CGA/FTA rights, so you can use their words against them.  Goods must be "durable" and last for a "reasonable" amount of time.  I bet that 6P wasn't cheap either.

 

I'm currently gettting a 4 1/2 year old, "1 year warranty" TV fixed by the retailer.  They haven't put up a fight, but they're a local shop with good service...

 

 

 

 


84 posts

Master Geek
+1 received by user: 8


  Reply # 1935734 10-Jan-2018 17:11
Send private message

My 6P had an issue at 1.5 years old, bought from Harvey Norman. To my surprise I found it was still under warranty (2yrs), and I got a replacement 6P.

 

I assume the warranty was Huawei's and not Harvey Norman, so I wonder whether you really should have 2 years with a Nexus 6P.

 

If your vendor's not playing ball, contact Fonefix directly (fonefix.co.nz) and see if they'll honor your warranty repair.


3820 posts

Uber Geek
+1 received by user: 2168

Trusted
Lifetime subscriber

  Reply # 1935747 10-Jan-2018 18:02
Send private message

Yes stand your ground and threaten court action if they say no

 

Linux





Ex JohnR VodafoneNZ 17 years 4 days

171 posts

Master Geek
+1 received by user: 2


  Reply # 1935748 10-Jan-2018 18:03
Send private message

Mine had a two year warranty. Do some research, you'll find the phone had some fairly systemic problems.

1314 posts

Uber Geek
+1 received by user: 1016

Subscriber

  Reply # 1935904 10-Jan-2018 22:45
3 people support this post
Send private message

If you weren't using it for business, then the answer to me is clear as daylight: CGA protects you. And I am a lawyer.

 

 

 

 


27258 posts

Uber Geek
+1 received by user: 6688

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1935930 11-Jan-2018 05:47
Send private message

I thought everybody was offering a 2yr warranty on phones in NZ and Australia now. This has pretty much been deemed to be the "reasonable" life for a phone.


320 posts

Ultimate Geek
+1 received by user: 7

Trusted

  Reply # 1935950 11-Jan-2018 07:41
Send private message

I got my 6P on the Geekzone deal just over 2 years ago.  Late last year the USB-C connection started playing up.  Checked on Huawei warranty site - 2 year warranty.  Took it to 2 degrees and they sent it away no questions asked - new battery/screen/connection unit installed swiftly and returned. No problem :-)






"It is useless to attempt to reason a man out of what he was never reasoned into."
— most commonly attributed to Jonathan Swift, author/theologian

2446 posts

Uber Geek
+1 received by user: 1137

Trusted
Subscriber

  Reply # 1935962 11-Jan-2018 08:09
Send private message

nate:

 

KrazyKid:

 

In short Yes.

 

 

 

 

They've told me that since the warranty was only 1 year, I'm sh*t out of luck. I also assume this is wrong.

 

 

Which retailer are you dealing with?


13828 posts

Uber Geek
+1 received by user: 2512

Trusted

  Reply # 1935971 11-Jan-2018 08:13
Send private message

dafman:

 

nate:

 

KrazyKid:

 

In short Yes.

 

 

 

 

They've told me that since the warranty was only 1 year, I'm sh*t out of luck. I also assume this is wrong.

 

 

Which retailer are you dealing with?

 

 

A naughty one, or at least a naughty rep. They cannot contract out of CGA


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.