Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Webhead
2001 posts

Uber Geek
+1 received by user: 629

Moderator
Trusted
Lifetime subscriber

Topic # 230432 23-Feb-2018 15:06
Send private message

Have a package worth $500 coming from overseas. Which means there is customs to be paid.

 

First problem is that they use a week to get around to creating the invoice to be paid.

 

Second problem is that they don't share the calculation online of how the customs/GST have been calculated. For the $500 NZD package they are charging almost $150 NZD. Which means the charges for dealing with the package is as much as the GST on it.

 

Third and the most serious problem. The online form that New Zealand Customs have for paying the customs is UNSECURED. They have managed to set up a SSL page for the payment, but the payment form posts to an UNSECURED url (http).

 

I never pay to unsecured forms, EVER. so now I guess I get to wait another week for the letter to show up, and then another week for the payment via online banking to clear.

 

 

 

Not impressed by New Zealand Customs or however set this system up.

 

 

 

UPDATE: I checked out the payment forms again, and while there are unsecured posts from a form to an http (unsecured) page, this does not seem to include the payment information. So its not the security risk it looked like to begin with, but they really should make sure that everything that goes on in the payment pages are secured.





View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
647 posts

Ultimate Geek
+1 received by user: 96

Subscriber

  Reply # 1963032 23-Feb-2018 15:15
One person supports this post
Send private message

How much was the shipping? That is included when they calculate customs fees


3073 posts

Uber Geek
+1 received by user: 744


  Reply # 1963037 23-Feb-2018 15:27
2 people support this post
Send private message

https://www.customs.govt.nz/personal/duty-and-gst/whats-my-duty-estimator/

 

if you toss in 500 NZD and 50 bucks for freight on a non dutiable product it comes back with $~130 in charges, - so $150 sounds about right




Webhead
2001 posts

Uber Geek
+1 received by user: 629

Moderator
Trusted
Lifetime subscriber

  Reply # 1963054 23-Feb-2018 15:59
2 people support this post
Send private message

The fees are crazy. But my main point is that their online form for paying is UNSECURED!





1709 posts

Uber Geek
+1 received by user: 169

Trusted

  Reply # 1963105 23-Feb-2018 17:45
Send private message

jarledb:

The fees are crazy. But my main point is that their online form for paying is UNSECURED!



Your original post did not make that clear so of course people are going to comment on every you did state/discuss in it :)

1019 posts

Uber Geek
+1 received by user: 572
Inactive user


  Reply # 1963112 23-Feb-2018 18:02
Send private message

Just sounds like typical Government Department incompetence I've come to expect. Nothing to see here, folks. Move along.


515 posts

Ultimate Geek
+1 received by user: 155

Subscriber

  Reply # 1963133 23-Feb-2018 18:33
Send private message

jarledb:

The fees are crazy. But my main point is that their online form for paying is UNSECURED!



Does that really matter if the payment is secure? What kind of insecure information will you be transmitting?



Webhead
2001 posts

Uber Geek
+1 received by user: 629

Moderator
Trusted
Lifetime subscriber

  Reply # 1963151 23-Feb-2018 18:53
Send private message

Benjip:
jarledb:

 

The fees are crazy. But my main point is that their online form for paying is UNSECURED!

 



Does that really matter if the payment is secure? What kind of insecure information will you be transmitting?

 

The page the form is on is on SSL. The form URL (so the place the information is sent to) is not. So it will not be encrypted.

 

They are asking for credit card information. Pretty bad, if you ask me.





1351 posts

Uber Geek
+1 received by user: 240

Subscriber

  Reply # 1963230 23-Feb-2018 23:45
Send private message

jarledb:

 

Have a package worth $500 coming from overseas. Which means there is customs to be paid.

 

First problem is that they use a week to get around to creating the invoice to be paid.

 

Second problem is that they don't share the calculation online of how the customs/GST have been calculated. For the $500 NZD package they are charging almost $150 NZD. Which means the charges for dealing with the package is as much as the GST on it.

 

Third and the most serious problem. The online form that New Zealand Customs have for paying the customs is UNSECURED. They have managed to set up a SSL page for the payment, but the payment form posts to an UNSECURED url (http).

 

I never pay to unsecured forms, EVER. so now I guess I get to wait another week for the letter to show up, and then another week for the payment via online banking to clear.

 

Not impressed by New Zealand Customs or however set this system up.

 

It makes me wonder why we even bother having RealMe in the first place when so few government departments can be even bothered using it in the first place. Apply for WINZ and you have to provide proof that your account that you give them is actually your account - so why not link up your bank account to RealMe so then WINZ via RealMe can verify ownership? why not have a 'customs declaration number' that can be put on ones delivery details which is linked to ones RealMe where an email alert is sent through which uses a unified system that brings together all the various departments in terms of invoices and paying of those invoices through that unified system that utilises RealMe?





Laptop: MacBook Pro (15-inch, 2017)
Desktop: iMac (27-inch, 2017)
Smartphone: iPhone X 256GB 'Space Grey'
Additional devices: Unifi Security Gateway, Unifi Switch, Unifi AP AC HD, Unifi Cloud Key, Apple TV 4K 64GB
Services: iCloud, Lightbox, Spotify, Wordpress

 




Webhead
2001 posts

Uber Geek
+1 received by user: 629

Moderator
Trusted
Lifetime subscriber

  Reply # 1963241 24-Feb-2018 00:01
Send private message

matisyahu:

 

It makes me wonder why we even bother having RealMe in the first place when so few government departments can be even bothered using it in the first place. Apply for WINZ and you have to provide proof that your account that you give them is actually your account - so why not link up your bank account to RealMe so then WINZ via RealMe can verify ownership? why not have a 'customs declaration number' that can be put on ones delivery details which is linked to ones RealMe where an email alert is sent through which uses a unified system that brings together all the various departments in terms of invoices and paying of those invoices through that unified system that utilises RealMe?

 

 

Lots of things they could/should do. I managed to Google myself the solution to the customs payment (why make it easy, right). And turns out I could use the reference number that NZ post was providing as a reference for the payment when paying by online banking.

 

How do you expect them to make better systems though, when they can't even make a simple payment form secure?

 

Worst part of it is that most people will never know they are sending their credit card information unsecured. If they know about SSL, they will see the https in the browser window and expect everything from there to be secured.





1085 posts

Uber Geek
+1 received by user: 84

Subscriber

  Reply # 1963285 24-Feb-2018 08:28
Send private message

@jarledb how did you find this out? What do we have to look for?


3584 posts

Uber Geek
+1 received by user: 1142


  Reply # 1963289 24-Feb-2018 08:37
Send private message

That duty seems like it could be about right. I think once you do pass the $400 threshold they add all sorts of things other than GST. 

 

 

 

 


1522 posts

Uber Geek
+1 received by user: 146

Subscriber

  Reply # 1963291 24-Feb-2018 08:38
Send private message

So rather than publise the alledged insecure form, did you think it would have been a better idea to perhaps notify customs via a letter and also include the minister?

 

Then after such response then publish the result here?

 

The world will change when you will help it.

 

 

 

 


3584 posts

Uber Geek
+1 received by user: 1142


  Reply # 1963293 24-Feb-2018 08:45
Send private message

Goosey:

 

So rather than publise the alledged insecure form, did you think it would have been a better idea to perhaps notify customs via a letter and also include the minister?

 

Then after such response then publish the result here?

 

The world will change when you will help it.

 

 

I wouldn't have thought so. 

 

Openness is best. 

 

Sending a letter to organisations, often gets nowhere. 


515 posts

Ultimate Geek
+1 received by user: 155

Subscriber

  Reply # 1963308 24-Feb-2018 09:32
Send private message

jarledb:

 

Benjip:
jarledb:

 

The fees are crazy. But my main point is that their online form for paying is UNSECURED!

 



Does that really matter if the payment is secure? What kind of insecure information will you be transmitting?

 

The page the form is on is on SSL. The form URL (so the place the information is sent to) is not. So it will not be encrypted.

 

They are asking for credit card information. Pretty bad, if you ask me.

 

 

Oh wow, yep that's not a good look!

 

I had wrongly assumed you meant that the payment gateway was secure, but the part where you type in basic info such as a reference number, was insecure.


21124 posts

Uber Geek
+1 received by user: 4212

Trusted
Subscriber

  Reply # 1963361 24-Feb-2018 11:59
Send private message

I thought browsers would refuse to sumbit to a http url when on a https page without some warning?





Richard rich.ms

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.