I went to countdown today to buy a few things.
Noticed later that we had been billed twice for the exact same amount. I only went there once so this is impossible.
I called the branch of Countdown and they said I had to contact the bank and sort it out. (Sunnynook)
I called the bank (ASB) - they said I had to sort it out with the vendor (countdown).
A little bit pissed off at having to muck around and waste time.
Who has the responsibility here? Surely asb or any bank see a transaction coming in within seconds of the same value can work things out?
It's just one of those annoying things, but also how many people get overcharged and never challenge??