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4418 posts

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#233907 9-May-2018 08:10
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I'm trying to email a US company (Brooks Brothers - clothing retailers) about an item I purchased from one of their stores in the US. When I try to use ".com", it always defaults to their Australian website - obviously based on my location. Any email initiated using their 'Contact Us' is going to go to their Oz address.

 

Given that I purchased in the US, I would like to contact them and not go through their Oz operation.

 

I have tried deleting the ".au" etc but it does not work. There doesn't seem to be any way around Oz.

 

Would welcome advice on how I might get an email directly to their .com. There's no option on the website to use their US site.

 

I'm using a MacBook and do not have a VPN etc.





Sometimes I just sit and think. Other times I just sit.


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481 posts

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  #2010420 9-May-2018 08:24
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You can try something like Proxysite https://www.proxysite.com/ however, I wouldn't put too much confidential information, like passwords and bank information. But to email them, it should work I would think.


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  #2010422 9-May-2018 08:29
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Set your DNS to an american one, Maybe try googles 8.8.8.8 and 8.8.4.4?


 
 
 
 


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#2010449 9-May-2018 09:24
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Coil:

 

Set your DNS to an american one, Maybe try googles 8.8.8.8 and 8.8.4.4?

 

Its likely redirecting based off a "Geo-IP" database - I doubt changing the DNS will help,  you need to mask your IP with a VPN or similar...

 

although there probably is a redirect buried on the site somewhere, but it may not be anywhere obvious...




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  #2010482 9-May-2018 09:30
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Thanks for the replies guys - esp @Taubin. The proxysite site thing seems to have worked well - I was not sending any account details or anything private.





Sometimes I just sit and think. Other times I just sit.


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