Recommended data recovery/forensic outfits in Auckland?

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Item

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#237724 15-Jun-2018 07:36

We have an inadvertent deletion situation with a users work laptop and of course the backup/OneDrive was not configured.

Laptop is off and secured - can anyone recommend a capable recovery service in Auckland?

Mattmannz

471 posts

Ultimate Geek

#2038020 15-Jun-2018 08:28

Payam

GoodSync

GoodSync. Easily back up and sync your files with GoodSync. Simple and secure file backup and synchronisation software will ensure that your files are never lost (affiliate link).

Lias

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#2038044 15-Jun-2018 09:27

Datalab, have used them for both personal and work recovieries over the years and always had good results.

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.

pknz

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#2038194 15-Jun-2018 11:22

Had to use Datalab once for an urgent job. Would recommend.

SATTV

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#2038203 15-Jun-2018 11:31

+1 For datalab,

Always a good result.

I know enough to be dangerous

dt

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#2038206 15-Jun-2018 11:35

Ive used Data labs twice.. first time they were good, second time their service was hopeless.. had to constantly follow up with them promised phone calls never returned and they didn't update their online service desk ticket they kept telling me to check.

If you're after a top level forensics recovery I've used KPMG's services before.. now that was amazing but be prepared to take out a mortgage to pay them :)

I've also had surprisingly good success with free recovery tools and a hdd dock.

Item

1717 posts

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#2038315 15-Jun-2018 13:57

Thanks guys - we have risked trying the "Recuva" tool first which allows you to run from an external source and takes an image of the recovery target so hopefully shouldn't mess with the original drive too much if we need to go on to the professionals afterwards.

After first deep scan it reckons 70% is clear and easy to recover, with the balance in doubt...fingers crossed.

wratterus

1687 posts

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#2038324 15-Jun-2018 14:25

Payam are pretty good, but haven't used Datalab before.

networkn

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#2039485 18-Jun-2018 10:29

We have used Datalab a few times. Good service. Not too expensive.

NumPy

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#2455801 6-Apr-2020 13:58

Want to send a Sandisk USB Flash Drive to datalab to try and recover.

It seems to be unpowered currently, and wont even show up in Windows device manager.

What do you guys think the chances of a recovery are, and what are the average prices?

Lias

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#2455816 6-Apr-2020 14:17

NumPy:

Want to send a Sandisk USB Flash Drive to datalab to try and recover.

It seems to be unpowered currently, and wont even show up in Windows device manager.

What do you guys think the chances of a recovery are, and what are the average prices?

I've only ever been involved with or heard about spinning disk recoveries so I'm not sure how comparable they are but FWIW.

'Simple' failed HDD recovery on a 'as time permits' basis I'd expect to pay $1k+, although I have heard as hearsay some places charges as little as 6-800 now where only minor hardware repair is needed.

More complicated repairs (e.g. raid arrays, VMFS volumes, etc) on a 'asap' basis expect to pay many thousands.

NumPy

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#2456712 7-Apr-2020 20:16

Thanks for the update, I will send them the USB. They mentioned it would cost somewhere between $100 and $400.