Chrome search offline

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larknz

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#240188 25-Aug-2018 12:55

Is anyone else having problems searching in Google using the Chrome browser on an android tablet? Whenever I try a search I get a message telling me that I am offline, but when I do the same search using Firefox there is no problem.

yitz

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#2078975 25-Aug-2018 13:08

What is the device and how old is it?

Maybe you need to update certain software components or the client operating system version is no longer supported by the API.

larknz

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#2079065 25-Aug-2018 16:05

The device is a Samsung Tab S, running Oreo and is about 12 months old. This has only started happening today.

gzt

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#2079070 25-Aug-2018 16:17

Sounds like Chrome stuck in offline mode. Restarting the browser usually resolves it. Are you running the latest version? I had that problem it's been good for a while now.

larknz

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#2079104 25-Aug-2018 16:25

I have tried restarting both the app and the tablet, but there is no change.
If I refresh an open tab the page will refresh and selecting a link in the history will work. The problem only seems to happen with a new search.

larknz

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#2079108 25-Aug-2018 16:32

I have cleared the browsing history and this appears to have solved the problem.