NZ Post Mail Redirection

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TheoM

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Topic # 242103 10-Oct-2018 21:55

Hey there all you GZers!

I set up a mail redirection from my old home in Christchurch to my new home in Auckland (this was done around 20 days ago), and it's just occurred to me that there's a registered post item on the way to me from Germany (never letting the sender use Czech Post again, but that's a story for another day).

In any case, should I expect my parcel to arrive in Auckland or Christchurch? NZ Post are being very unhelpful and giving me conflicting information. Some reps say yes, others say no, and yet more say they don't know

Goosey

1667 posts

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Reply # 2106010 11-Oct-2018 06:28

All depends on the senders choice of 'carrier' and if they have arrangements with NZ Post (or another logistics provider such as PBT, Fastway etc etc).

When you set up re-direction, did you include all iterations of your name? (you can do this online).

When I last used this, I had to do this as mail was dropping out due to not doing this. Admittedly this was 3 or so years ago, things could have changed and I was told to do this by the staff at the local post shop (whom also reccomended I set this all up online instead of paper based at the post shop as it was quicker and more accurate).

i.e.

A Smith

A B Smith

Afirstname B Smith

Afirstname Blastname Smith

A & C Smith (where C could be your partner)

AB and CB Smith

Afirstname and Cfirstname Smith

Smith Family

nathan

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Microsoft

Reply # 2106033 11-Oct-2018 08:09

this is really offtopic

but I lost a lot of respect for NZ Post when they allowed someone to walk into a Postshop and redirect all the mail sent to my house to another.

I never agreed or authorized any of that, seems like they require no proof of anything from anyone.

They sent me some stamps to say sorry. Whoopee.

Rickles

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Reply # 2106041 11-Oct-2018 08:50

@TheoM

1: Maybe tell the occupants of old address to look out for delivery?

2: Have the sender tell postal service about new address (often delivery addresses can be changed on-line)?

@Nathan

3: I recently did this in Australia (for my mother) and OzPost required a two-page form filled, signed, my mother in person, her Pension Card and a bill or official letter showing current name/address.