Telephone cord

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Rickles

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#245232 24-Jan-2019 16:35

I've been asked to replace the curly telephone cord that connects between the handset and main unit (Uniden SSE27) … wiggling the cord causes static and the phone often disconnects when being used, so probably a broken wire or faulty plug.

The plug is quite slim compared to other phone cables, so probably RJ11-4C/4P-US modular plug type?

Not a lot of retailers left selling these, but some I've found describe the cable as "cross-over" … is this normal for wired phones?

jpoc

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#2167034 24-Jan-2019 17:09

Did you try https://uniden.com.au/service-centre-nz/#spare-parts ?

Rickles

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#2167038 24-Jan-2019 17:22

@jpoc … saw it, but haven't yet tried them. Thanks.

Scotdownunder

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#2167050 24-Jan-2019 17:45

Have you tried you local Sallys / Op shop ? I just gave them a pile of different phone cords last month.
They may even have a wired phone with appropriate cord for a few bucks.

Rickles

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#2167053 24-Jan-2019 17:52

@Scotdownunder … my very thought was to try a few tomorrow

Bung

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#2167186 24-Jan-2019 21:23

Rickles:
I've been asked to replace the curly telephone cord that connects between the handset and main unit (Uniden SSE27) … wiggling the cord causes static and the phone often disconnects when being used, so probably a broken wire or faulty plug.

The plug is quite slim compared to other phone cables, so probably RJ11-4C/4P-US modular plug type?

RJ9, the handset plugs are smaller in all directions compared to line cords that vary in width but stay the same height. Jaycar have a long handset cord ~$10 but a good op shop is well worth a visit.

richms

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#2167189 24-Jan-2019 21:47

Work gets replacements from http://www.cables.co.nz murry fussel.

Richard rich.ms

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KiwiSurfer

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#2167201 24-Jan-2019 22:02

Scotdownunder: Have you tried you local Sallys / Op shop ? I just gave them a pile of different phone cords last month.
They may even have a wired phone with appropriate cord for a few bucks.

I donate any gear not worth putting on Trade Me etc to Habitat for Humanity's 'Restore' shop in Pukekohe and there were stuff donated by others there too. I also saw many comms/IT/etc stuff at their Ōtara store as well.

chevrolux

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#2167205 24-Jan-2019 22:43

Yep Maurie Fussell have all the random phone stuff.

www.cables.co.nz

Rickles

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#2167211 24-Jan-2019 23:21

Thanks all

Rickles

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#2169817 29-Jan-2019 18:13

UPDATE: Got a replacement cord (it is RJ9, thanks @Bung), but problem still exists … even tried cleaning socket with Iso'.

Oddly, when cut out occurs I can hear the person using the phone, but they can't hear me … and the cut out happens when one pulls the cord at a certain angle. Tried 'jamming' plug in socket to ensure all wires are in contact, but still problem.

The plug is 'sloppy' in the socket, so possibly worn through wear & tear?

Are these sockets replaceable? Is there a repair service (Wellington)? Is new phone the answer? (Voluntary organisation with limited funds).

richms

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#2169839 29-Jan-2019 19:10

Its probably desoldered from the board at one end. The handset end usually has pins straight on the end of the wire and then pressed into a socket frame.

Something like that isnt worth a technicians time to open and repair so I expect that noone will take it on if you try.

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floydbloke

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#2169848 29-Jan-2019 19:24

Rickles:

...

Are these sockets replaceable? Is there a repair service (Wellington)? Is new phone the answer? (Voluntary organisation with limited funds).

Is it just a standard analogue pushbutton handset you're after? If so, I dare say that a fellow geekzoner would have a spare one lying around somewhere that they're prepared to part with for not a lot in exchange. (I would happily donate if I had a spare but a few weeks ago I was actually forced to spend $40 at JB HiFi to buy one for our own household.)

Sometimes I use big words I don't always fully understand in an effort to make myself sound more photosynthesis.

Rickles

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#2169854 29-Jan-2019 19:35

@richms ... probably right on all counts, but I may try unscrewing the cover plate and looking ... might be an obvious repair (glue/solder).

@floydbloke ... it's not only an answer phone, but the main phone for the office concerned. They might agree to simply replace it, or I'll give them a loaner to use while I have a look inside it , nothing to lose I guess.