Dick Smith Shipping

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NPCtom

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#250663 20-May-2019 21:45

Just ordered a pair of Bose QC 35s from Dick Smith (Kogan) and was wondering what people's experiences with their shipping service is.

There doesn't seem to be any information regarding carriers on their website and signature required doesn't seem to be an option either.

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#2241964 21-May-2019 00:47

Arrived quicker than they said to me at work. Not sure what van it came in but it arrived no hassles and no GST/Customs issues despite what their site said I may be liable for.

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SirHumphreyAppleby

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#2241980 21-May-2019 06:03

I've ordered from them a few times. Delivery was via PBT. IIRC, packages leaving the warehouse took a couple of days, shipping to New Zealand was fast, and the packages took a few more days to arrive once they where in the country. A signature was required, which I refused due to packaging not being sealed properly in the case of one order, and an item being particularly fragile in the second. No damage.

kiwiharry

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#2241987 21-May-2019 07:02

Was looking to order the Ring Video Doorbell from them last week. Got to the cart and shipping to Auckland was calculated at $48.99. Yeah..No thanks.

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Lostja

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#2241993 21-May-2019 07:11

NPCtom:

Just ordered a pair of Bose QC 35s from Dick Smith (Kogan) and was wondering what people's experiences with their shipping service is.

There doesn't seem to be any information regarding carriers on their website and signature required doesn't seem to be an option either.

Ordered a phone on Sunday, it was delivered the following Saturday so in 6 days which I think was OK.

Definitely quicker than trying to order the same phone the Sunday before in Auckland followed by deafening silence until I rang them on Wednesday. "It is in our not in our retail store and needs to be shipped to our retail store from our warehouse, that happens on Friday" On Thursday they emailed me that it was out of stock and on back order, did I want to wait for it?

NPCtom

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#2242000 21-May-2019 07:21

Just checked my emails. Apparently it has been sent with "OmniParcel"... never heard of them so I will cross my fingers.

SirHumphreyAppleby

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#2242001 21-May-2019 07:22

NPCtom:

Just checked my emails. Apparently it has been sent with "OmniParcel"... never heard of them so I will cross my fingers.

They will hand over to the local carrier for delivery. Likely PBT.

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mrphil

425 posts

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#2242080 21-May-2019 09:31

NPCtom:

Just ordered a pair of Bose QC 35s from Dick Smith (Kogan) and was wondering what people's experiences with their shipping service is.

There doesn't seem to be any information regarding carriers on their website and signature required doesn't seem to be an option either.

I ordered a air purifier from them on Sunday, lets see who gets their package first

how much was your shipping? mine was $44.99

nitro

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#2242096 21-May-2019 09:50

NPCtom:

Just checked my emails. Apparently it has been sent with "OmniParcel"... never heard of them so I will cross my fingers.

they used the same for my order last month. arrived quickly. you should be good, too.

cddt

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#2242111 21-May-2019 10:16

Ordered on a Monday, it was delivered the following week Tuesday. But that covered Easter weekend, so it was closer to 5 business days.

esawers

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#2242117 21-May-2019 10:21

Ordered a Drone in November last year and it went 'missing' in the courier Warehouse so they sent another one. About 6 weeks all up.

NPCtom

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#2243331 22-May-2019 20:19

Bit worried now. Parcel hasn't moved in a few days and there are many one star reviews about OmniPost. Has anyone else had something shipped with them before?

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NPCtom

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#2243333 22-May-2019 20:21

nitro:
NPCtom:

Just checked my emails. Apparently it has been sent with "OmniParcel"... never heard of them so I will cross my fingers.

they used the same for my order last month. arrived quickly. you should be good, too.

Did it come out of Port Botany, NSW? Also was there a large delay after International Transit To Destination Country?

NPCtom

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#2243334 22-May-2019 20:22

mrphil:
NPCtom:

Just ordered a pair of Bose QC 35s from Dick Smith (Kogan) and was wondering what people's experiences with their shipping service is.

There doesn't seem to be any information regarding carriers on their website and signature required doesn't seem to be an option either.

I ordered a air purifier from them on Sunday, lets see who gets their package first

how much was your shipping? mine was $44.99

$5AUD Shipping

mrphil

425 posts

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+1 received by user: 21

#2243416 23-May-2019 09:03

NPCtom:
mrphil:

NPCtom:

Just ordered a pair of Bose QC 35s from Dick Smith (Kogan) and was wondering what people's experiences with their shipping service is.

There doesn't seem to be any information regarding carriers on their website and signature required doesn't seem to be an option either.

I ordered a air purifier from them on Sunday, lets see who gets their package first

how much was your shipping? mine was $44.99

$5AUD Shipping

wow thats cheap shipping, mine still in transit

SirHumphreyAppleby

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#2243418 23-May-2019 09:06

I ordered an item a few months ago for $29, with free shipping. The same item is now $69. Free shipping still applies in that case, but DSE is looking a lot less attractive now with higher prices and fewer items it seems including shipping.

EDIT: Checked a second item. I paid $99.95 including delivery. Now a $35.99 delivery charge applies on top. Cheaper to shop locally.

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