I bought two packs of lamb racks from local Napier New World the other day.
I have noticed the labels have new ones stuck over.
And the price on them has INCREASED.
I checked this as price per kg was same and weight was same.
I see the old labels the price was incorrect and new ones were right.
However, The new ones have the packed on date increased by 9 days. The expiry has been increased by 4 days.
I went in to the store and saw the butchery manager and he said the label machine was broken that day.
This is nonsense, I used to repair those machines.
It would not print a new label with a corrected price but adjusted dates - because of being "broken".
This guy snickered at me when I said fine I'll take it further then and he snatched them off me, screwed them up and put his hands behind his back.
He refused to give them back, sniggering, I had to resort to physically wrestle them back off him.
We were in full view of the checkout staff and two customers in the store.
I emailed New World HO who just emailed me and flicked me off, saying the store owner would contact me.
He did not. Not sure I want him to anyway, my issue was originally the altered dates on it.
Secondly was the actions of this manager, never had anyone snatch a label and hide it away, no apology or anything.
Yes it's Best before, not Use By, however you do NOT change a date on a meat package.
The dates say
Packed on 16 Jun 2019
new Packed on date: 5 July 2019
Old best before: 11 July 2019
New Best before: 15 July 2019