Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




867 posts

Ultimate Geek


#269735 5-Apr-2020 11:48
Send private message quote this post

I’m considering buying a tube amplifier, and the shipped price is $1,800 on Aliexpress. I’ve never used this platform before and have only heard of it in the context of smaller items.

 

Is this a safe platform for larger multi-thousand dollar items?





BlinkyBill


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
1781 posts

Uber Geek

Lifetime subscriber

  #2454928 5-Apr-2020 12:07
Send private message quote this post

I have purchased some big ticket items from there, $3k + several time and never had a single issue. Don't know about ordering at the moment though with what is going on.





Ding Ding Ding Ding Ding : Ice cream man , Ice cream man


3603 posts

Uber Geek

Lifetime subscriber

  #2454942 5-Apr-2020 12:29
Send private message quote this post

My experience, all under $1,000, is that for more expensive stuff you get treated better.

 

If you buy a 75c fan, you get dodgy shipping and dodgy products and dodgy suppliers. If you buy a $500 3D printer, it arrives, the freight tracking works, delivery is quick, and the product is usually up to spec. If it isn't right, they will work hard to make it right, including shipping replacement parts and providing firmware quickly.

 

However,

 

1. Read the actual description of the item very carefully. The heading and photos may not match up with what the description says. If in any doubt, ask the vendor to clarify. They are usually very quick to do that, although their English is not always the best.

 

2. Do mark the item as received (but don't place feedback). Once you tell AliExpress that you've received the item, they release your money to the vendor. You might think that the vendor would lose interest in you when they have your money, but that's not the case. You can still ask AliExpress for a refund after you have received the goods, in case they're broken or don't meet the specs.

 

3. Place feedback when you're completely happy with the product.

 

 


 
 
 
 


1239 posts

Uber Geek


  #2454948 5-Apr-2020 12:31
Send private message quote this post

No worries. Worst case you'll get a partial refund. That's better than what Air NZ is doing, and you considered that reasonable.




867 posts

Ultimate Geek


  #2454955 5-Apr-2020 12:51
Send private message quote this post

SirHumphreyAppleby:

 

No worries. Worst case you'll get a partial refund. That's better than what Air NZ is doing, and you considered that reasonable.

 

 

Thanks for the first part. I do consider a credit reasonable for a cancellation outside Air NZ’s discretion. 





BlinkyBill


1781 posts

Uber Geek

Lifetime subscriber

  #2454962 5-Apr-2020 12:57
Send private message quote this post

Yup would have to agree higher the price the better the service. Last thing I got was send via dhl and turned up in 3 days was pretty impressed to be honest.





Ding Ding Ding Ding Ding : Ice cream man , Ice cream man


1231 posts

Uber Geek

Subscriber

  #2454964 5-Apr-2020 13:01
Send private message quote this post

JaseNZ:

Yup would have to agree higher the price the better the service. Last thing I got was send via dhl and turned up in 3 days was pretty impressed to be honest.



I check out the reviews and rating of the seller too. I’ve never made a high priced purchase on AliExpress mind you. You can also do a Yandex or Google reverse image search of the item you want to purchase. You might be lucky and find the seller’s supplier/manufacturer who will sell direct to you at a cheaper price than the AliExpress price.

15923 posts

Uber Geek

Trusted
Subscriber

  #2454980 5-Apr-2020 13:23
Send private message quote this post

Make sure you check things quickly and test they work well. If you need to file a claim do it as soon as possible after you receive the item. I waited a few weeks because I didn't need the item, when I filed a claim AliExpress said "you waited too long, you probably broke it yourself". It was a cheap item so I just threw it away. I would beware.


 
 
 
 




867 posts

Ultimate Geek


  #2454986 5-Apr-2020 13:37
Send private message quote this post

Thanks everyone, for your help. I’m not at all worried about the amplifier - I’m asking about the Aliexpress platform.

 

It seems like most people to date are ok with the platform.





BlinkyBill


23274 posts

Uber Geek

Trusted
Subscriber

  #2454991 5-Apr-2020 13:41
Send private message quote this post

The only issue I have had has been when there has been false tracking numbers on things that were clearly sold too cheaply. Luckily they used a tracking number for something that was delivered to Tauranga so clearly not my parcel once AliExpress got involved.

 

 





Richard rich.ms

1239 posts

Uber Geek


  #2455101 5-Apr-2020 14:24
Send private message quote this post

richms:

 

The only issue I have had has been when there has been false tracking numbers on things that were clearly sold too cheaply. Luckily they used a tracking number for something that was delivered to Tauranga so clearly not my parcel once AliExpress got involved.

 

 

I had one seller refuse to ship an item, then provide a fake tracking number. It's frustrating because there is nothing you can do about it until the dispute window opens. Fortunately, AliExpress usually resolves in your favour and non-delivery has never been an issue.

 

I've had a few disputes where they made it difficult and one which wasn't resolved in my favour after appeal, but a complaint via the only chat got that sorted out very quickly. Otherwise, the vast majority of my 200+ orders have progressed without any issues.

 

I have one package outstanding, shipped pre-pandemic. I've requested a 14 day extension on buyer protection to give that more time to arrive.


3603 posts

Uber Geek

Lifetime subscriber

  #2455145 5-Apr-2020 14:48
Send private message quote this post

Yeah, I have 3 packages overdue (coincidentally? all are under $4). I have however received a couple of $10-$20 items that were ordered about the same time. All electronics, so could be deemed "essential".

 

Tracking on one of the overdue items shows it as arriving in NZ "Accepted by Last Mile Carrier 2020-02-27 15:33:38 [GMT+8]", another "Shipment accepted by airline

 

2020-03-11 13:48:46 [GMT+8]", another "Departed country of origin 2020-03-12 20:55:00 [GMT+8]"

 

Hmmmm... funny things going on with double-quotes in this post.

 

 


264 posts

Ultimate Geek


  #2455174 5-Apr-2020 15:47
Send private message quote this post

I wouldn't hesitate, don't forget its part of Alibaba Group, its up there for largest companies in china. To be honest I'd probably have more faith in a seller on AliExpress than TradeMe for high value goods, from my experiences anyway.

 

Bought a VW radio a few years back (~$300) and it was shipped via TNT all professionally packaged, from memory it was <1week from order to deliver and this was a week before christmas too. 


1781 posts

Uber Geek

Lifetime subscriber

  #2455181 5-Apr-2020 15:56
Send private message quote this post

I tend to use this site for my tracking gives a lot more detail than most of the places.

 

https://www.17track.net/en





Ding Ding Ding Ding Ding : Ice cream man , Ice cream man


1330 posts

Uber Geek


  #2455187 5-Apr-2020 16:05
Send private message quote this post

Pretty low risk.

 

I think I am going to have my first actual unclaimable loss in however many years this month, a package which was supposedly delivered to my PO Box (at the correct post shop) a day before lock-down, but wasn't, seems like can't be found, and NZ Post won't have anything to do with it.  Probably they put it in somebody else's box or it get returned to a depot or something during the close-down.

 

Can't really blame the ali seller for that, and tracking clearly shows it delivered to the correct location, so...

 

Luckily only a small amount.





---
James Sleeman
I sell lots of stuff for electronic enthusiasts...


4499 posts

Uber Geek

Trusted

  #2455195 5-Apr-2020 16:31
Send private message quote this post

I'd rate AliExpress over Amazon any day - especially for higher dollar value stuff.


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Sony introduces the digital camera ZV-1 for content creators
Posted 27-May-2020 12:47


Samsung Announces 2020 QLED TV Range
Posted 20-May-2020 16:29


D-Link A/NZ launches AI-Powered body temperature measuring system
Posted 20-May-2020 16:22


NortonLifeLock Online Banking Protection now available for New Zealand banks
Posted 20-May-2020 16:14


SD Express delivers new gigabyte speeds for SD memory cards
Posted 20-May-2020 15:00


D-Link A/NZ launches Nuclias cloud managed network solution hosted in Australia
Posted 11-May-2020 17:53


Logitech introduces new video streaming solution for home studios
Posted 11-May-2020 17:48


Next generation Volvo cars to be powered by Luminar LiDAR technology
Posted 7-May-2020 13:56


D-Link A/NZ launches Wi-Fi Certified EasyMesh system
Posted 7-May-2020 13:51


Spark teams up with Microsoft to bring Xbox All Access to New Zealand
Posted 7-May-2020 13:01


Microsoft plans to establish its first datacenter region in New Zealand
Posted 6-May-2020 11:35


Genesis School-gen has joined forces with Mind Lab Kids
Posted 1-May-2020 12:53


Malwarebytes expands into privacy with fast, frictionless VPN
Posted 30-Apr-2020 16:06


Kordia to donate TV airtime on Channel 200 to community groups
Posted 30-Apr-2020 16:00


OPPO A91 is a high specs mid-range smartphone
Posted 23-Apr-2020 16:44



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.