Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


2690 posts

Uber Geek
+1 received by user: 346

Trusted
Lifetime subscriber

Topic # 27139 15-Oct-2008 19:49
Send private message

In the spirit of numerous other cashback failure threads on here, has anyone had any joy getting a cashback from Acer?

I posted my cashback form over a month ago (my status says it hasn't been recieved), no response to emails (although the automated email states they will reply in two days), and I just spent 40 minutes on the cashback help line with no answer.

Has anyone had any joy?

Cheers,

Matt.




My views (except when I am looking out their windows) are not those of my employer.

Create new topic
4241 posts

Uber Geek
+1 received by user: 68

Moderator
Trusted
Lifetime subscriber

  Reply # 171344 15-Oct-2008 19:54
Send private message

When the partner lodged her claim, I seem to remember it taking almost two months for it to say it was received and then all of a sudden it was approved and then the waiting started again.


489 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 171351 15-Oct-2008 20:10
Send private message

My partner & I sent in all the details about a week ago. We received an email a couple of days ago from Acer saying they received it and are processing it. However we're still waiting for the 'cashback' part



2690 posts

Uber Geek
+1 received by user: 346

Trusted
Lifetime subscriber

  Reply # 171354 15-Oct-2008 20:20
Send private message

I have sent an email direct to Acer NZ. I will return the laptop on principal if I don't see some action at some stage. It was advertised as having a cashback. I have followed their process to the letter.

There are a bunch of disclaimers on the claim form but I fail to see how they can disclaimer themselves out of the New Zealand Consumer Guarantees Act.

They seem to make it as hard as possible for the consumer to make the claim..... It also seems as though it is all the companies that drag the chain on cashbacks, not just one or two.....

Deep breaths.... Count to 10..... /Rant complete....!!!

Cheers

Matt.




My views (except when I am looking out their windows) are not those of my employer.

26635 posts

Uber Geek
+1 received by user: 6141

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 171356 15-Oct-2008 20:26
Send private message

I've had a few that I've sent in that have all taken approximately 60 days.



3571 posts

Uber Geek
+1 received by user: 148

Trusted

  Reply # 171378 15-Oct-2008 22:37
Send private message

It took Acer 5-6 weeks for them to acknowledge that they received my cashback form.  After that, it only took a week for them to approve it and the cheque came a week later.  So you could say it took close to two months. 

Awesome
4799 posts

Uber Geek
+1 received by user: 1060

Trusted
Subscriber

  Reply # 171384 15-Oct-2008 23:07
Send private message

Mine took a good 2 months. They try real hard to sell you an extended warranty instead when you apply.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29


Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.