Anyone else having trouble logging in to Westpac via web browser?

Forums › Off topic › Anyone else having trouble logging in to Westpac via web browser?

Stacy88

84 posts

Master Geek

#280233 3-Dec-2020 12:11

I have tried every solution they've suggested which is:

1. use a different web browser
2. Incognito mode
3. use a different PC
4. clear cookies and cache
5. flush DNS
6. restart Modem

Anyone else experiencing this issue?

P.S. I've also found that the Westpac website has been a bit slower than usual....

Behodar

10503 posts

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#2615517 3-Dec-2020 12:24

What happens? Do you get an error message?

It appears to be working correctly for me.

Stacy88

84 posts

Master Geek

#2615525 3-Dec-2020 12:29

Behodar:

What happens? Do you get an error message?

It appears to be working correctly for me.

No error messages but when I enter my login details then click login, it doesn't direct me to anything/doesn't log me in...have waited like 45mins or so and nothing loads...

Same thing remains. Click login button and the loading "Online Guardian is assessing..." just rotates continuously

larknz

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#2615527 3-Dec-2020 12:30

Working fine for me

youngs

55 posts

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#2615536 3-Dec-2020 12:42

Working ok for me too

antoniosk

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#2615575 3-Dec-2020 13:21

Stacy88:

I have tried every solution they've suggested which is:

1. use a different web browser
2. Incognito mode
3. use a different PC
4. clear cookies and cache
5. flush DNS
6. restart Modem
Anyone else experiencing this issue?

P.S. I've also found that the Westpac website has been a bit slower than usual....

Yes I get that too. Is Firefox your main browser?

________

Antoniosk

Stacy88

84 posts

Master Geek

#2615601 3-Dec-2020 14:08

antoniosk:

Stacy88:

I have tried every solution they've suggested which is:

1. use a different web browser
2. Incognito mode
3. use a different PC
4. clear cookies and cache
5. flush DNS
6. restart Modem
Anyone else experiencing this issue?

P.S. I've also found that the Westpac website has been a bit slower than usual....

Yes I get that too. Is Firefox your main browser?

Glad to see someone else having the same problem as me. My main browser is Google Chrome but I have tested it on other web browser such as Brave, Opera, Firefox, Safari and Vivaldi and issue persist.