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neb

neb

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#285774 17-May-2021 10:13
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Just found an annoying problem with Amazon, if you access it from a non-US location then instead of marking an item as not shipping outside the US it reports it as unavailable, specifically "Currently unavailable / We don't know when or if this item will be back in stock". Does anyone know if this is a recent thing / bug / whatever? I'm used to "Your selected delivery location is beyond seller's shipping coverage for this item. Please choose a different delivery location or purchase from another seller" rather than the erroneous "Currently unavailable".

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neb

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  #2708364 17-May-2021 11:44
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... and when reporting it to Amazon you get dropped into a pointless conversation with a chatbot that can only say "clear your browser cache", "log in and out again", and "let me check this for you".



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  #2708374 17-May-2021 12:30
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Thank you for raising this issue, I have been waiting for a very popular product to become "available" again, and was wondering why it has been out of stock for weeks. Changed to a USA zip code, and the product is magically available again! I'll use a USA based freight forwarding company to hopefully get around this issue.  


neb

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  #2708378 17-May-2021 12:34
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The two cheapest/quickest seem to be MyUS, https://www.myus.com/pricing/ and PlanetExpress, https://planetexpress.com/postage-calculator/. Finally got through to a human at Amazon and they say they'll fix it, but who knows...

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