Can anyone recommend an insurance broker in Wellington (if this is allowed) or an insurance company that is not State Insurance where I can get local service easily by phone and who provide decent service. Someone suggested Vero who I haven’t heard of.

I am sick and tired of writing dozens of emails or waiting for someone to answer the phones and being shunted from one person to another when I’m trying to update insurance, ie give them more money. Then while I am still trying to sort out the issues they send me a 'How did we do survey' that requires 50 questions and wasting more time writing about why I am upset with them and my feelings on scale of 0-10 in Survey Monkey.