NBN Broadband Australia Provider Recommendations

Forums › Off topic › NBN Broadband Australia Provider Recommendations

cwd

58 posts

Master Geek
Inactive user

#288623 12-Jul-2021 20:26

Hello community,

i have been tasked with recommending an NBN provider in australia has anyone had experience with various providers like Aussie Broadband, Telstra, IInet, Optus etc.

the property has FTTP but have heard that telstra is shocking at speeds so i thought i would ask here.

1 | 2

11396 posts

Uber Geek

Trusted

Lifetime subscriber

#2743443 12-Jul-2021 21:25

Sorry to say but NBN is a joke good luck on your search

cwd

58 posts

Master Geek
Inactive user

#2743447 12-Jul-2021 22:01

Linux:

Sorry to say but NBN is a joke good luck on your search

yes so i have heard but FTTP is the best out of all the mixed technologies they have so i guess i'm looking for good peering

SirHumphreyAppleby

2844 posts

Uber Geek

#2743474 13-Jul-2021 06:51

I suggest asking on the Whirlpool Forums as they have more of an Australian focus. https://forums.whirlpool.net.au/

CYaBro

4582 posts

Uber Geek

ID Verified

Trusted

#2743481 13-Jul-2021 07:23

Is Starlink an option in Australia yet? :)

Opinions are my own and not the views of my employer.

quickymart

13926 posts

Uber Geek

ID Verified

#2743491 13-Jul-2021 07:55

A friend of mine lives near the centre of Brisbane and she's on NBN - the wireless version. She says it's the best option available, as she can't get much else...definitely no fibre for her.

Kyanar

4089 posts

Uber Geek

ID Verified

Trusted

#2743520 13-Jul-2021 10:36

I'm an FTTP NBN user in North Brisbane, currently using dual homed connectivity through Internode and Aussie Broadband. Internode used to be good, but since the iiNet/TPG/Vodafone swallow up the service has gone way downhill. Aussie Broadband gives me uncapped 1000/50 for a reasonable price. They also have the advantage that they do not oversell CVC, and are transparent with their POI CVC throughput so you can see how they manage it. Would recommend.

quickymart

13926 posts

Uber Geek

ID Verified

#2743582 13-Jul-2021 11:18

How many properties can get FTTP though? I heard it's not a large number (not like here).

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

Kiwifruta

1423 posts

Uber Geek

ID Verified

#2743590 13-Jul-2021 11:45

I'm connected with Aussie Broadband with FTTC in Brisbane. In the Whirlpool forums Aussie Broadband and SuperLoop have a good name. SuperLoop has a good product and is a little cheaper than NBN but it takes longer to get through to customer service, so unless they are techie I'd recommend Aussie Broadband.

Their mobile app is very good (at least on iPhone, haven't tried Android) it notifies you of outages, can run line tests, order extra products like VOIP, Mobile and Fetch TV. They are very customer centric, no shortcuts. Friendly staff.

Kiwifruta

1423 posts

Uber Geek

ID Verified

#2743591 13-Jul-2021 11:47

quickymart:

How many properties can get FTTP though? I heard it's not a large number (not like here).

Last I saw (a month or two ago) 19% had FTTP. Feels like stepping back 7 years as far as home internet connectivity is concerned.

Kiwifruta

1423 posts

Uber Geek

ID Verified

#2743594 13-Jul-2021 11:49

CYaBro: Is Starlink an option in Australia yet? :)

beta testing is happening.

SATTV

1648 posts

Uber Geek

ID Verified

#2743602 13-Jul-2021 12:09

Kiwifruta:

I'm connected with Aussie Broadband with FTTC in Brisbane. In the Whirlpool forums Aussie Broadband and SuperLoop have a good name. SuperLoop has a good product and is a little cheaper than NBN but it takes longer to get through to customer service, so unless they are techie I'd recommend Aussie Broadband.

Their mobile app is very good (at least on iPhone, haven't tried Android) it notifies you of outages, can run line tests, order extra products like VOIP, Mobile and Fetch TV. They are very customer centric, no shortcuts. Friendly staff.

I deal with Superloop for one of our clients, they provide the VPN. They are the worst company I have ever dealt with.

Sorry I don't have anything good to say about SuperLoop.

The consumer / business support may be better but we are in the Enterprise / Government team and they are apalling.

I dont know how they are still in business to be honest.

I know enough to be dangerous

Kiwifruta

1423 posts

Uber Geek

ID Verified

#2743751 13-Jul-2021 16:01

SATTV:

Kiwifruta:

I'm connected with Aussie Broadband with FTTC in Brisbane. In the Whirlpool forums Aussie Broadband and SuperLoop have a good name. SuperLoop has a good product and is a little cheaper than NBN but it takes longer to get through to customer service, so unless they are techie I'd recommend Aussie Broadband.

Their mobile app is very good (at least on iPhone, haven't tried Android) it notifies you of outages, can run line tests, order extra products like VOIP, Mobile and Fetch TV. They are very customer centric, no shortcuts. Friendly staff.

I deal with Superloop for one of our clients, they provide the VPN. They are the worst company I have ever dealt with.

Sorry I don't have anything good to say about SuperLoop.

The consumer / business support may be better but we are in the Enterprise / Government team and they are apalling.

I dont know how they are still in business to be honest.

Interesting to know, thanks.

l43a2

1779 posts

Uber Geek

ID Verified

Trusted

#2743783 13-Jul-2021 19:37

Aussie broadband is supposed to be good, have a few mates over there with it.

mentalinc

3226 posts

Uber Geek

Trusted

#2743865 14-Jul-2021 07:38

fs.com sell fire cable by the meter, suggest you find a friend in NZ with fiber to connect to and run it across the river to your house.

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

FineWine

2981 posts

Uber Geek

Trusted

Nurse (R)

Lifetime subscriber

#2743870 14-Jul-2021 08:06

I lived in Sydney for 30 years, returning home in 2014. As others have said NBN rollout has been a huge joke. Also hop onto the Whirlpool forums of which I was a member for nearly 20 years.

When I first joined the internet in 1994/5 it was TIG (The Internet Group), this then was bought out by the Auckland company HUG (Home Users Group) They subsequently were bought out by iinet in Perth.

All 3 providers gave me excellent service 24/7. Funny enough some of the iinet help desk is/was based in Auckland. Have a look at their front page and type in your street address and see if they provide to your area.

Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.

1 | 2