Trademe - auto excluding members with bad feedback

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gareth41

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#300682 27-Sep-2022 20:12

Been selling a bit of stuff on trademe lately, unfortunately these no way that im aware of to auto exclude members from bidding on your auctions who have a history of bad feedback. My experience with trademe, every so often there will be someone who comes along with a bunch of really bad feedback and causes nothing but problems. Just had that happen today, now they are refusing to complete the sale - their excuse "how did I win this when I set my autobid at $xx?". I have offered the item to the other bidders and watchers, but really people like this are a timewaster.

I usually monitor my auctions, and remove lead bids / blacklist people who have a history of negative feedback (which this guy did), however I was a bit too slow to do this before the auction finished.

If I were to write a python script using python requests to automate the checking of feedback / blacklisting etc... whats the chances of intervention of some sort from trademe? Im thinking I would have it run via cron at random intervals, eg 5 times every hour and emulate Chrome http headers etc...

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#2973851 27-Sep-2022 20:12

Hmmmm. Here we go.

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#2973870 27-Sep-2022 21:22

PeterReader:

Hmmmm. Here we go.

Ahh the classic PeterReader response..

To reply to your query, I think that would be a handy idea. I've had people with less than stellar feedback ending up winning my auctions, and they've certainly lived up to their crap feedback (not paying for items, not communicating, or general mucking around).

I'd definitely use a feature where you could ignore bids from people with less than a certain percentage feedback rating.

xpd

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#2973873 27-Sep-2022 21:36

Put it to TM and see what their feedback is...

XPD / Gavin

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Shapenz

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#2973893 27-Sep-2022 23:03

Use Bidbud and you can set it to auto remove any bid from someone with a feedback percentage below x percent... I have mine at 95% but sometimes it still feels like it should be higher

Lias

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#2973930 28-Sep-2022 07:38

I'd say pretty good, I knew a guy that used to work there and from what he told me they were quite active in monitoring for automated traffic that wasn't using their API's, and their API's have a bunch of T&C's wrapped around them.

https://developer.trademe.co.nz/terms-and-conditions

"To access all other endpoints, including member-specific end points and perform any operation which requires a User to be logged in to Trade Me, you must register your application with us and have it approved."

TL;DR, you need to ask Trademe nicely, and if you don't they reserve the right to ban you.

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jonathan18

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#2973947 28-Sep-2022 08:28

Shapenz:
Use Bidbud and you can set it to auto remove any bid from someone with a feedback percentage below x percent... I have mine at 95% but sometimes it still feels like it should be higher

Thanks for pointing this out - I do use Bidbud to buy items but didn’t realise you could use it as a seller. Would have saved me a whole bunch of hassle with a recent sale with a brand new account that I believe was set up solely to shit on my auction.

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#2973952 28-Sep-2022 08:45

jonathan18:
Would have saved me a whole bunch of hassle with a recent sale with a brand new account that I believe was set up solely to shit on my auction.

This is a personal bugbear of mine - why do people go out of their way to sabotage others' listings? What's wrong with these people?

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#2974071 28-Sep-2022 11:48

Handsomedan:

jonathan18:
Would have saved me a whole bunch of hassle with a recent sale with a brand new account that I believe was set up solely to shit on my auction.

This is a personal bugbear of mine - why do people go out of their way to sabotage others' listings? What's wrong with these people?

The ones I hate are the stupid questions you cannot just delete without answering.

I have a computer for sale at the moment and there was a question I simply refused to answer - I was asking $4500 and I got as a question "If you change Buy Now to $3,000 I will buy it today."

Make an Offer functionality was enabled and could have been used for that (I would have refused it but it could have been used). As it was, I just had to have "There is one unanswered question" hanging around...making me look like I wasn't paying attention.

Likewise the "I have a broken cellphone, an old tyre and some magic beans - are you interested in a swap" questions. 🤬

tripp

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#2974091 28-Sep-2022 12:01

I use to think trademe was bad, then i listed on facebook markets and that is a whole new range of "interesting" questions and no shows after arranging meet up's

One of the most interesting issues i had was someone demanding I pay for their petrol to drive from hamilton to auckland as he wanted to pick it up, told him no way in hell i am doing that or dropping the already agreed price, but said i was happy to courier it to him at his cost, nope did not want that as i might run off with his money and then asked me to deposit gas $$ into his account ASAP.

Scott3

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#2974103 28-Sep-2022 12:16

I don't filter, but only accept payment by ping. (for Low to medium value stuff at least)

Well worth the cira 2% fee. Means people can only bid / buy now if they have provided credit car details. And you only deal with them once payment has been processed. I find people who have already paid are much nicer to deal with.

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#2974111 28-Sep-2022 12:35

The "Make an offer" is only available for buyers via the TM app, so they may not have had ability to use it, hence the question :)

XPD / Gavin

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#2974576 29-Sep-2022 01:55

tripp:

I use to think trademe was bad, then i listed on facebook markets and that is a whole new range of "interesting" questions and no shows after arranging meet up's

One of the most interesting issues i had was someone demanding I pay for their petrol to drive from hamilton to auckland as he wanted to pick it up, told him no way in hell i am doing that or dropping the already agreed price, but said i was happy to courier it to him at his cost, nope did not want that as i might run off with his money and then asked me to deposit gas $$ into his account ASAP.

Yes I've sold a few cars on TM over the years and there's a consistent theme - "Can you knock $1k/$2k etc off the price as I have to fly down to Christchurch from (insert north island town here) and then it will cost me fuel and the ferry to get it home, and there's a similar car closer to me for $1k/$2k less".

My response is always the same - " You'd better buy that other one then".

MarkM536

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#2974609 29-Sep-2022 09:15

Shapenz:

Use Bidbud and you can set it to auto remove any bid from someone with a feedback percentage below x percent... I have mine at 95% but sometimes it still feels like it should be higher

I didn't realise Bidbud could help with seller.

I might re-enable my account again. 🙂

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#2974690 29-Sep-2022 10:38

xpd:

The "Make an offer" is only available for buyers via the TM app, so they may not have had ability to use it, hence the question :)

Well that seems like a strange omission by TM.

pih

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#2974692 29-Sep-2022 10:59

Geektastic:
The ones I hate are the stupid questions you cannot just delete without answering.

I just answer with a single full stop and leave it at that. The question is "answered", and you don't look like you're inattentive. Other buyers can make up their own minds who is the idiot.

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