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xpd

xpd

Geek @ Coastguard NZ
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#304467 6-May-2023 14:32
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/rant

 

So I'm off on a 2 week cruise in a couple of months (only been waiting since start of COVID to take it), and taking kids with us for their first overseas trip etc. So have to get passports for them. 

 

What a nightmare.....

 

Figured Id get them signed up for RealMe to speed things along - haha.... the hoops I have to jump through to get this done for them is mission impossible. 

 

So thought lets do it the old fashioned way then, via "paper". Downloaded the forms as a PDF and thought I'd be able to fill them in via Adobe Reader.

 

Nope. Can't fill them out as an Adobe form. Have to print out and use a pen.

 

Are we still in the 90's for government forms ?

 

Found a work around by using works Adobe Acrobat Pro and filling out the boxes.......  but why should it be so damn difficult these days to fill out a form.

 

/endrantmaybe

 

 





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Qazzy03
446 posts

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  #3073163 6-May-2023 15:47
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From what I understand, the topic is about identity verification.

 

Filling out a PDF form is relatively easy for anyone, but the hurdles are typically in place to manage and mitigate risks around fraud or perceived fraud.

 

The concern about the risk associated with anyone being able to fill out a PDF electronically has been prevalent for some time, which led to the development of RealMe (which has been around awhile).

 

The issue with RealMe is that there is a distinction between RealMe and verified RealMe (this one means you have been authenaticed with DIA).

 

Standards and tolerances for electronic and digital signatures can vary across different businesses and government departments.

 

The goverment departments that have Verified RealMe log on's usually have an easier time with electronic forms. 

 

For example, the area I work in recently transitioned from using exclusively physical signatures to accepting those made with an electronic stylus but not typed in digital font or digi signed.

 

The challenge we face now is distinguishing between PDF forms that have been signed with an electronic stylus and those that have simply been typed using a digital font.

 

It can be quite difficult to differentiate between the two and it is totally possible to still be rejected and told to print and sign the form.

 

 

 

Mind you take this all with a mountain of salt, i do not work for the Department of Internal Affairs, so not sure what there BAU standards are. 

 

Just my 2 cents.

 

P.S

 

Question to Are we still in the 90's for government forms ?

 

Answer yes, our oracle database is over 25 years old.... and it is either physical paper or really really shit internet form that you have to try and navigate, dozens of questions and pages.

 

Our other main database is so old it doesn't have GUI navigation and is all word command codes for page navigation and data entry. 

 

Our IT upgrade has been kicked down the road so often, because the cost to upgrade our platform and databases is so much $$$... the commitment to budgeting for it is... challenging. 

 

Edit

 

my own shitty spelling and grammar


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