Hi can anyone tell me where I can find some advice on how to over come thins problem or do you  know of a solution, from what I can see it is not an uncommon problem. I brought a second hand Computer that works fine but recently my HL-DT-ST DVDRRW GSA-H30L SCSI CdRom Device has lost the abilitly to read DVD but has no problem with CD'S can some one help me please. Will HP give support even though I don't have a reciept for the purchase of this DRIVE? and how do I get it here in New Zealand