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2 posts

Wannabe Geek

Topic # 32726 22-Apr-2009 14:07
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Hi all,

Just wondering if anyone knows how long Dell deliveries are typically taking at the moment.  (I know Dell advises ETAs, but they seem to build in a pretty big buffer).

My current status:

20-Apr-2009 Order Received  
20-Apr-2009 Order released to manufacturing  
21-Apr-2009 Manufacturing Build Complete  
21-Apr-2009 Ship from Factory  
22-Apr-2009 Loading for Export



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277 posts

Ultimate Geek
+1 received by user: 15

  Reply # 208554 22-Apr-2009 14:13
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Don't be impatient, looks on time to me.

2 posts

Wannabe Geek

  Reply # 208556 22-Apr-2009 14:16
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Not at all.  I'm very impressed with Dell's efforts!  Been reading some horror stories about customs and local courier delays overseas, that's all.


5522 posts

Uber Geek
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Lifetime subscriber

  Reply # 208564 22-Apr-2009 15:09
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This is how it was last year if that is any indication

128 posts

Master Geek
+1 received by user: 7

  Reply # 208576 22-Apr-2009 15:56
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I got my laptop within 5 working days. Overly surprised by that, especially when they said 10 - 15 working days. No issues with customs

1510 posts

Uber Geek
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  Reply # 208583 22-Apr-2009 16:13
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This is a slightly different situation that if you had ordered from an overseas supplier. As you have ordered from you have already paid GST etc so that is not an issue. Dell will most likely have all of their incoming stock pre-clear customs so it won't get stopped.

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Ultimate Geek
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  Reply # 208676 22-Apr-2009 20:59
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It took 10 days to get my XPS laptop delivered, but I was living in Dunedin at the time and almost everything takes longer to get there :)

4250 posts

Uber Geek
+1 received by user: 825


Reply # 208684 22-Apr-2009 21:43
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In my experience Dell tend to under-promise and over-deliver, which is what I like to see from a customer orientated organisation.

544 posts

Ultimate Geek

  Reply # 208692 22-Apr-2009 22:43
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alasta: In my experience Dell tend to under-promise and over-deliver, which is what I like to see from a customer orientated organisation.

Definatly a good practice.

2785 posts

Uber Geek
+1 received by user: 122

  Reply # 208721 23-Apr-2009 07:34
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From what I've seen in the past, ETA is usually about 8-10 days.

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