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2 posts

Wannabe Geek


Topic # 32726 22-Apr-2009 14:07
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Hi all,

Just wondering if anyone knows how long Dell deliveries are typically taking at the moment.  (I know Dell advises ETAs, but they seem to build in a pretty big buffer).

My current status:




























20-Apr-2009 Order Received  
20-Apr-2009 Order released to manufacturing  
21-Apr-2009 Manufacturing Build Complete  
21-Apr-2009 Ship from Factory  
22-Apr-2009 Loading for Export


Cheers,

Nick

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265 posts

Ultimate Geek
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  Reply # 208554 22-Apr-2009 14:13
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Don't be impatient, looks on time to me.



2 posts

Wannabe Geek


  Reply # 208556 22-Apr-2009 14:16
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Not at all.  I'm very impressed with Dell's efforts!  Been reading some horror stories about customs and local courier delays overseas, that's all.

 
 
 
 


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  Reply # 208564 22-Apr-2009 15:09
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This is how it was last year if that is any indication


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Master Geek
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  Reply # 208576 22-Apr-2009 15:56
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I got my laptop within 5 working days. Overly surprised by that, especially when they said 10 - 15 working days. No issues with customs

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  Reply # 208583 22-Apr-2009 16:13
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This is a slightly different situation that if you had ordered from an overseas supplier. As you have ordered from dell.co.nz you have already paid GST etc so that is not an issue. Dell will most likely have all of their incoming stock pre-clear customs so it won't get stopped.

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Ultimate Geek
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  Reply # 208676 22-Apr-2009 20:59
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It took 10 days to get my XPS laptop delivered, but I was living in Dunedin at the time and almost everything takes longer to get there :)

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Reply # 208684 22-Apr-2009 21:43
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In my experience Dell tend to under-promise and over-deliver, which is what I like to see from a customer orientated organisation.

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Ultimate Geek


  Reply # 208692 22-Apr-2009 22:43
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alasta: In my experience Dell tend to under-promise and over-deliver, which is what I like to see from a customer orientated organisation.


Definatly a good practice.

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Uber Geek
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  Reply # 208721 23-Apr-2009 07:34
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From what I've seen in the past, ETA is usually about 8-10 days.

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