Monitored Security system with VoIP

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chiefie

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#34516 25-May-2009 13:49

Looking into future, I may be moving away from physical landline to VoIP. We have yet determine which VoIP to go for yet.. most possibly WorldXChange - or if someone has better deal to offer.

And because the circumstance has changed so much at home, we maybe looking into getting a monitor security system. My understanding is that, with monitored security system, it will be linked to their OpCentre with landline.

However, is there any security system that uses wireless or RF - and not depending on landline? or even compatible with VoIP.

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#217715 25-May-2009 15:11

Alarms come in various types.
They can connect via pstn, internet or cellular data.
If you can choose the alarm as you are going to get it installed then have a chat to AlarmNZ.
If not then they can also supply you with an APSU that will send the signals via IP.
You can also with most alarms attach them to a VoIP ATA but this is not recommended practice.

Hmmmm

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#217717 25-May-2009 15:14

If you move your monitoring to AlarmNZ they do IP monitoring. I don't know if it's the case now but certainly late last year when I last checked they were the only monitoring company in NZ who do IP monitoring over the internet.

There are several different protocols for alarm diallers but one of the most common is Contact ID. This is actually DTMF based and will work with an ATA and VFX in most situations.

If you go with IP monitoring there are adapters to convert your existing Contact ID panels to IP which are around $200 from memory. There are also numerous panels now on the market that also support IP monitoring if you are installing a new alarm.

There are other options including cellular and RF monitoring, you really just need to ring around the monitoring companies and see who offers what.

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#217719 25-May-2009 15:15

chiefie: Looking into future, I may be moving away from physical landline to VoIP. We have yet determine which VoIP to go for yet.. most possibly WorldXChange - or if someone has better deal to offer.

And because the circumstance has changed so much at home, we maybe looking into getting a monitor security system. My understanding is that, with monitored security system, it will be linked to their OpCentre with landline.

However, is there any security system that uses wireless or RF - and not depending on landline? or even compatible with VoIP.

Something like this? (just found it with a quick google search, appears to be an Auckland service)

I've been wondering the same thing for a while myself actually as I have a monitored alarm.

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chiefie

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#217723 25-May-2009 15:23

We have a dumb-ass alarm system, not monitored... And with both Dean and I working during the day, we will need to keep the house somewhat secure, and also to help in getting a bit of discount on home and content insurance when it's transferred to my name.

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Kazzanz

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#221859 5-Jun-2009 00:25

sbiddle is correct in that you can get devices that change contact id or sia which are the common forms of alarm communication via your standard phone line to ip protacols.

But incorrect in that alarm nz is not the only alarm company in new zealand that is able to monitor ip alarm communications i know from first hand experience that signature security group also has the facilities to monitor alarms over ip and has been doing so for comercial clients for nearly five years and has started doing so for residential clients in the last year or two.

And im pretty sure there would be other alarm companys that offer the same features its just a matter of asking the company if they have that facility available. alot of companys also offer monitoriing via cell modules or radio net is also available but not very common.

chiefie

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#221860 5-Jun-2009 00:33

Ok. so what would be the sort of questions to ask for, in another word, how to ask for to check/know what they can provide?

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#221864 5-Jun-2009 01:05

The questions to ask would depend on what you would like to do.

In the case of the voip question allot of alarms by default don't like voip (this is slowly changing though).
in general to communicate over internet most alarms will require a ip module.
check the cost of the ip module also whether your alarm is compatable with the module on offer the common form of communication is contact id and the ip module will simulate a standard phone line and the handshake and kiss off from the receiver and then communicate it over the internet.

The best modules are those that if the alarm itself has a module that can connect to the data bus on the alarm as once connected to the the internet gives almost instant transmission of data compared to the previous type that has the inherent delay of a dialing sequence.

niether of the above ip modules use much bandwith on your internet connection.( it is barely noticable )

other than cost of the ip module most companys will charge extra for the ip facility so ask if it will cost extra.

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Kazzanz

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#221865 5-Jun-2009 01:20

With an older alarm if it is unable to be monitored in the first place

there are options were a dialer module can be attached to the siren output of the

alarm these don't often cost that much but have draw backs with a normal monitored

alarm diagnostics information is sent to monitoring (eg low battery ) also were with the majority of dailler modules

monitoring only knows when the alarm is activated and some times when its armed and disarmed.

( this is not always the case but is the most common outcome).

in this case it can sometimes be cheaper in the long run to upgrade your alarm system.

chiefie

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#221895 5-Jun-2009 08:53

With the old non-monitored alarm unit we have here, I'm happy to have it replaced with a new one. Unfortunately, the company that we had the alarm installed has either changed-hand, or gone. So I'm willing to start afresh with new modern unit and/or installation.

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sbiddle

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#221929 5-Jun-2009 10:02

Kazzanz:
But incorrect in that alarm nz is not the only alarm company in new zealand that is able to monitor ip alarm communications i know from first hand experience that signature security group also has the facilities to monitor alarms over ip and has been doing so for comercial clients for nearly five years and has started doing so for residential clients in the last year or two.

Any ideas what their pricing is? Do they charge the same for IP monitoring?

Signature certainly haven't made a big deal about IP monitoring - I know when I last inquired about IP monitoring around a year ago on behalf of somebody they said they weren't offering the service and weren't sure when they would be. I know Alarm NZ were the first to offer IP monitoring and seemed to be only provider who seemed to actively promoting an IP monitoring service.