Sovereign Insurance say they will be there when you need them – but dying Christchurch man Wayne Croft would disagree.
Mr Croft was insured for more than two decades with AMP. When he took that insurance, he was as healthy as an ox, and his mum and dad were both still alive.
He was covered for life, until he bumped into an old schoolmate - an insurance salesman for Sovereign. Come to us, the old mate said, so Mr Croft did.
But now he's dying Sovereign won't pay out, citing reasons that would not have applied had he stayed with AMP.
This concerns me as a Sovereign health insurance customer. Anyone here have any feedback regarding this?