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Topic # 49803 20-Nov-2009 14:34
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my son bought a copy of the latest Harry Potter DVD and found he could get a bonus digital copy so he followed instructions only to be told that it only works on Windows XP and above , which is strange as he is running Xp service pack 3. has anyone got any ideas of why its saying this or how to get round it, the troubleshooting guide is no help




Common sense is not as common as you think.


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xpd

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  Reply # 274749 20-Nov-2009 14:40
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Probably doing a check on the OS version and when it was designed, SP2 was the latest SP.....

Quick Google shows a lot of issues with getting the digital copy even back when the previous HP movie was released on DVD.

Check on the Warner Bros site for any fix...




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  Reply # 274754 20-Nov-2009 15:17
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vexxxboy: my son bought a copy of the latest Harry Potter DVD and found he could get a bonus digital copy so he followed instructions only to be told that it only works on Windows XP and above , which is strange as he is running Xp service pack 3. has anyone got any ideas of why its saying this or how to get round it, the troubleshooting guide is no help


What version of Windows Media PLayer do you have?



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  Reply # 274771 20-Nov-2009 16:24
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Media player 11 and classic




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  Reply # 274783 20-Nov-2009 16:58
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xpd: Probably doing a check on the OS version and when it was designed, SP2 was the latest SP.....

Quick Google shows a lot of issues with getting the digital copy even back when the previous HP movie was released on DVD.

Check on the Warner Bros site for any fix...



Yep I reckon this



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  Reply # 274784 20-Nov-2009 17:14
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well done WB , the only way to get a digital copy is to copy the dvd and break the law because you make a simple task unworkable, and the movie studio's wonder why piracy is such a big deal.




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