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134 posts

Master Geek


#53856 14-Dec-2009 16:16
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I made quite a large order 6 days ago and after recieving the "The following order request has been sent to TasTech for processing..." email, have recieved no further contact regarding it.

Anyone know what's going on?

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8035 posts

Uber Geek

Trusted

  #282406 14-Dec-2009 17:56
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Sounds odd, I'd give them a ring.

377 posts

Ultimate Geek


  #282553 15-Dec-2009 09:16
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Sounds about normal for Tastech, the service is crap. Took him 2 weeks once to reply about ordering a $500 PC case.

Another time I ordered a copy of vista, got told by email that it had arrived so i drove across town to pick it up. Once there he turned around and told me he never ordered it and to come back in 2 days.

 
 
 
 


361 posts

Ultimate Geek


  #282558 15-Dec-2009 09:32
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I just had a motherboard replaced via Tastech. Took 5 weeks. 4 of those just to get the RA number to send it back!

Absolutely rubbish service both at sale and support. I'd say this is par for the course.



134 posts

Master Geek


  #282562 15-Dec-2009 09:48
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Hmm. I've order from them twice before and both times the service was quick and friendly. I guess its gone downhill since then...

1874 posts

Uber Geek

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  #282571 15-Dec-2009 10:19
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lets get this straight, there is no "them". its one guy working out of his house..

424 posts

Ultimate Geek


  #282573 15-Dec-2009 10:25
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That sounds normal. With Tastech, I've been ignored on orders as well. I guess that's what you get for a one man band operating out of a house.  Oh, he ignores phone messages as well.

377 posts

Ultimate Geek


  #282610 15-Dec-2009 11:18
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fraseyboy: Hmm. I've order from them twice before and both times the service was quick and friendly. I guess its gone downhill since then...


Its never been good, the case i was trying to order was 4+ years ago.

Alot of people complain about his service on other forums.

 
 
 
 




134 posts

Master Geek


  #282781 15-Dec-2009 16:45
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I don't understand... How does he expect to make money if he ignores orders?

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