TradeMe feedback change

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xpd

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#54416 17-Dec-2009 09:24

Just got this from TradeMe...

You have 2 negative feedback from members who have since been permanently banned from Trade Me.

We don't believe feedback from banned members should count, so we have removed it from all affected memberships and will continue to do so. Please note, this will not affect any positive feedback you have received.

Good move in my opinion

XPD / Gavin

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#283344 17-Dec-2009 09:39

+1 For me too..

I think its a very good idea also!

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Adamal

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#283357 17-Dec-2009 10:04

Word. If someone is bad enough to be banned, then any negative feedback they've placed is PROBABLY unjustified.

xpd

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#283393 17-Dec-2009 11:09

Yup..means no negatives on me anymore :D
Includes one that was given because their car got stolen... (a WTF moment)

XPD / Gavin

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Adamal

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#283395 17-Dec-2009 11:11

Sorry, what? Their car got stolen, and it was your fault???

Got the story behind that one?

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#283414 17-Dec-2009 11:41

Adamal: Sorry, what? Their car got stolen, and it was your fault???

Got the story behind that one?

I can see how some people get that idea if you sell them a car, say with only one key or remote because you lost the other.... :)

Good move on Trademe's part. Bad feedback is possibly something that could happen to us all in the future

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

xpd

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#283430 17-Dec-2009 12:21

Adamal: Sorry, what? Their car got stolen, and it was your fault???

Got the story behind that one?

Long story made short... I was selling an item, they purchased it, kept promising to pick it up, never turned up, then stopped replying to emails and hadnt paid for item. They were happily trading with others though, so I gave them a negative.
They gave me one back with the comment of "Car was stolen" or similar.
I commented on it saying "and thats my fault how ? Could have emailed"

XPD / Gavin

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richms

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#283576 17-Dec-2009 23:04

I think they should take all feedbacks off, not just the negatives, but that would not go towards making trademe look like a safer place to trade therefore increasing profits which I am sure is the motivation behind this change.

Richard rich.ms

stuzzo

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#283603 18-Dec-2009 00:31

I'd like them to go the way of Ebay and have no buyer negative feedback which prevents "revenge" feedback.

My only two negative feedbacks are when the seller didn't deliver the items. You get punished twice, no goods and negative feedback or else you give positive feedback and someone else gets ripped off.

Poor buyer behaviour can be dealt with in other ways.

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#283605 18-Dec-2009 00:47

As a seller I can see no end of problems with that.

At the moment we dont give a positive to people that do not follow the basic requirements of sending us an address, and paying with a reference. We neutral anyone that doesnt pay within 2 weeks, and negative anyone that doesnt pay at all, and do the fee refund. We have also neutraled people that are just a pain in the @$$ to deal with.

Removing those options will not solve anything, and just holds sellers to ransom with traders to dick them around under the threat of bad feedback that is not justified, and trademe do nothign to resolve them.

Richard rich.ms

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#283608 18-Dec-2009 02:09

But at the moment TradeMe does nothing to protect buyers unless the seller has really gone feral. Even getting a sellers address details requires a trip to a solicitor or courthouse to do a statutory declaration.

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#283749 18-Dec-2009 13:31

Trademe are just a venue, I think they do a lot more than required when dealing with fraudulant sellers.

Richard rich.ms

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#283989 19-Dec-2009 12:07

There is a trader on TM who gives people negative feedbacks (by default) if he is not given (a happy) feedback. Thats it - trade can be 100% a pleasure and success, but if he doesn't get feedback - you get a red!

To expand on this, say after a few weeks no feedback has been given to him, he writes an email blackmailing that either you give him good feedback right away, or he will post negative, which will stay there until a happy is given (even though affected person still has a red, crazy).

Some time ago he hammered a group of people with his blackmailing system, some people folded and gave him happys, some traders refused to be submissive to his threatening demands and continued not to place any feedback, and as a response he gave them negative feedback as promised.

TM's response to this (rightly so), was to remove the negative feedbacks as they were blackmail.

The traders involved response (rightly so), was to give this guy negative feedback in return.

My way of looking at it is that feedback is about the trade as a whole, as an experience, not just whether they paid. Perhaps the guy would have got happy feedback if he was patient, but once the threats and blackmail came out, he has changed the whole picture of the trade, to a bad experience to be avoided - hence negative feedback. Because of "give a red - get a red", I do not give people bad feedback, because it then makes me look bad. I know I really should - take one for the team, but I just do not give them any feedback.

However after many months the guy managed to convince TM those feedbacks were "retalitory" and they got removed. I don't agree, he got negs because they were deserved for his bad behavior, not because they were retalitory. So in this case the feedback system totally failed.

In response to TM's feedback announcement, I wonder if they have already done all the historic feedback changes, or whether they are slowly chipping away at it, as I can find lots of people with negative feedbacks that the placers have been disabled yet the feedback remains.

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#284003 19-Dec-2009 13:42

Comradehunt, what's the dude's user name so I can blacklist them.

Geese

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#284113 19-Dec-2009 23:48

I have sent private messages, but it appears your "tidying" your inbox/outbox by deleting the messages, which in turn deletes them from my inbox/outbox, which I did not know occurs until today.

So the messages to me get deleted before I read them, and my outbox messages get deleted before I get to forward them to anyone else.

Kaos36

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#285876 29-Dec-2009 18:10

Good! This should of happened from the start. Took them what 9 yrs to figure it out. lol

Now get rid of the community voting in the messageboards, hire proper moderators to roam the boards 24/7 and edit posters posts instead of the offensive post just staying there until someone complains. Get rid of pirate posters who come in stating they downloaded their latest game of torrents with smiley's added. Along comes the anti pirates upset of what this punk is doing yet his mates in the community have reported him so the ANTI PIRATE gets a warning from TM!

I mean seriously get moderators in for christ sakes sometimes its a warzone in there. Can't see whats the problem cause mods work for free anyways.

One such pirate conversation over in TM stayed up for days. How long would that post stay up in Geekzone for? probably not more than a day before its taken down and the poster delt with.

Yes i hear they do have staff watching the boards now but they are not on all the time only unless someone complains they kick into action. In other words they are fine with letting the sht flo on their site.

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