Over the years I have bought and sold multiple products on trademe. What has happened on a auction today just topped off my wounds.
A couple of days ago I placed a autobid of $30 on 2 auctions. Both of these were competing fine, overbidding people till it reached $15.
Today a funny thing happened. Suddenly I automatically overbiddedmyself straight to $30 (from $15 on one auction and from $21 on the other). So in another words for some reason (a bug maybe?) trade me has bumped up my bid to my maximum even though i was winning.
What can i do?
Ring trade me?
No, i cant, because if i rang trademe i would have to ring a 0900 number which costs $2/min, i will not do that out of principal.
Email them? Call their free support for problems like this? I wish. They dont have any other contact details on the whole site. So 0900 @ $2/min or nothing. In another words, they stuff up, i pay to get it fixed.
To top this all off, fee's have shot up, adverts have popped up and bussinesses are selling like crazy on it. Its nolonger a trade site.
Im personally sick of how they are taking every opertunity to make a extra $ at the customers expense.
So thats it for me, i will never use them again, i will look for a alturnitive site with far better pricing and most importantly FREE SUPPORT!