In this thread, someone phoned the OP claiming to be from Vodafone, and asked security questions. Apparently the Caller ID is a valid Vodafone number so as far as could be ascertained the call genuinely came from Vodafone.
freitasm: If anyone ever calls me and says "I am from [bank|other company]" I ask for a name and call the number *I KNOW* to confirm. I don't use any number they give me as it could easily be themselves just answering and saying "yes, it's from the bank".
Everyone needs to be very careful with identity theft these days.
The other night, I got a cold call from a telemarketer offering me a power company switch. As it happens, I was intending on switching to this new player anyway, but had never gotten around to phoning them to do that. They were offering a promotion for signing up that night, so I did.
I usually hang up promptly on Telemarketers as I'm not interested. I also consider myself pretty highly "secure" when it comes to "best practice" protections against identity crimes. If this call had been from the "bank" instead of a power company, alarm bells would have rung.
Was I caught off-guard by the lure of cheaper power?
Did I do anything wrong in entertaining this telemarketer and switching my power?
During the course of the conversation I provided:
- my electricity usage for the past 12 months
- my current power company
- my home address where power is delivered to
- my phone number (at least I confirmed it)
- my Electricity supply number
- my Date of Birth
No credit card details were asked for, but I did choose CC billing (and was told a form was to be sent out to me authorising this). In hindsight, had I been asked for the CC number to establish an authority - I WOULD HAVE PROVIDED THE DETAILS.
Comments please. As I said, I consider myself pretty careful, sensible, and knowledgeable on these matters. Did I drop the ball??