Not sure when it happened either, but my wife is currently looking for a new fridge and she said she might look at the Harvey Norman website to see what their range was like; I told her not to bother as the site was appalling and had no product info at all.
The last time I had a discussion with a HN sales rep about their website (or lack off), he suggested it was purposely lacking so to encourage people to come into the store rather than browse a site...
My view is, if I cannot do the research on the site first, compare products and prices, I wont even bother going into the store.
Now they have a decent site, I can view their products properly, compare prices and specs etc...I may see something I like or a good deal and will make the trip into HN.
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semigeek: Looks good, pity about their prices though
At HN if you pay the sticker price you are a mug. I have brought many items from them but unless the item was already discounted I have never paid full price.
Media centre PC - Case Silverstone LC16M with 2 X 80mm AcoustiFan DustPROOF, MOBO Gigabyte MA785GT-UD3H, CPU AMD X2 240 under volted, RAM 4 Gig DDR3 1033, HDD 120Gig System/512Gig data, Tuners 2 X Hauppauge HVR-3000, 1 X HVR-2200, Video Palit GT 220, Sound Realtek 886A HD (onboard), Optical LiteOn DH-401S Blue-ray using TotalMedia Theatre Power Corsair VX Series, 450W ATX PSU OS Windows 7 x64