TheDeal.co.nz in receivership.

Forums › Off topic › TheDeal.co.nz in receivership.

stevenz

2802 posts

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#71554 12-Nov-2010 11:36

I found out a few days after placing a $500 order (a Global knife set for a wedding gift) with them that "The Deal" went into receivership earlier this month, and up until yesterday were still taking orders. The website seems to have been shut down today. I can't find any contact details for the receivers who are listed as "Lance Gilbertson, from Bill Ritchie, Cambridge" - The companies office website isn't returning any obvious results for any of these entities.

I placed the order 2 days _after_ they went into receivership so supposedly they (the receivers) have a legal obligation to either supply the products or refund my money, but I'm not holding my breath. I'm going to try VISA to reverse the charges, but again, not holding my breath.

If anyone else has any outstanding orders with them, you may well be out of luck.

If anyone has any contact details for the receivers, could you please let me know, as I'm unable to find anything.

EDIT: I've found a contact number for The Deal in case anyone needs it, 09 524 4055

@KnightNZ

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#403825 12-Nov-2010 11:41

You shouldn't have a problem with Visa.

stevenz

2802 posts

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#403845 12-Nov-2010 12:01

Supposedly the receiver, Lance Gilbertson, can be contacted at hubstareceiver@hubsta.co.nz, although I get a "no such user" response.

The email addresses admin@thedeal.co.nz and info@thedeal.co.nz are both still being monitored.

@KnightNZ

scuwp

3885 posts

Uber Geek

#403846 12-Nov-2010 12:03

Company is Hubsta. Receivers details are on the companies office website. Click on Receivership Details...has address and phone number listed

Best bet is to deal with Visa as you have some protection there

http://www.business.govt.nz/companies/app/ui/pages/companies/1832748?backurl=%2Fcompanies%2Fapp%2Fui...

Lazy is such an ugly word, I prefer to call it selective participation

stevenz

2802 posts

Uber Geek

#403851 12-Nov-2010 12:07

Thank you, nice find. Looks like their email is hubstareceiver@gmail.com - Trying my luck with them now.

@KnightNZ

Ragnor

8220 posts

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#403861 12-Nov-2010 12:51

Yeah Visa should do this for you no worries.

kingjj

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#403894 12-Nov-2010 14:13

Website seems to be up and operating for me? I think we'll see more of these deal websites going under soon enough. http://www.loveonedaysales.co.nz lists heaps of these sites that all seem to sell the same thing. Good luck with the refund!

SCM

459 posts

Ultimate Geek

#403902 12-Nov-2010 14:44

thedeal.co.nz is operating as per normal for me, defently has not been taken down!
[edit] Yet [/edit]

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vinnieg

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#403904 12-Nov-2010 14:51

c71931f:
SCM: thedeal.co.nz is operating as per normal for me, defently has not been taken down!

Yeah +1 ...

They have stopped daily deals tho

And their Trademe account has no listings :S

http://www.trademe.co.nz/Members/Listings.aspx?member=2930252

Not looking too good, Visa/Mastercard apart from DebitPlus are pretty easy to charge back though :) so most people won't have an issue

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

graemeh

2078 posts

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#403910 12-Nov-2010 15:01

stevenz: I placed the order 2 days _after_ they went into receivership so supposedly they (the receivers) have a legal obligation to either supply the products or refund my money, but I'm not holding my breath. I'm going to try VISA to reverse the charges, but again, not holding my breath.

You're right, they do and they will either supply or refund, it's just that receivers are often very slow moving and it may take a while.

Your biggest problem is that you may not have the present or refund before the wedding. Hounding the receiver should get you a quicker result, if you make a big enough nuisance of yourself they will sort it out sooner.

robbyp

1199 posts

Uber Geek

#403987 12-Nov-2010 18:31

graemeh:
stevenz: I placed the order 2 days _after_ they went into receivership so supposedly they (the receivers) have a legal obligation to either supply the products or refund my money, but I'm not holding my breath. I'm going to try VISA to reverse the charges, but again, not holding my breath.

You're right, they do and they will either supply or refund, it's just that receivers are often very slow moving and it may take a while.

Your biggest problem is that you may not have the present or refund before the wedding. Hounding the receiver should get you a quicker result, if you make a big enough nuisance of yourself they will sort it out sooner.

You are definitely best to to a credit card charge back, as you are protected. If you wait for the receivers, you may not get anything, as the time you are able to make a chargeback may lapse, and there may not be any cash to pay unsecured creditors like you, after the IRD are paid. It is actually a Steve Tindell venture, the guy who setup thewarehouse, as you can see here http://www.stuff.co.nz/business/industries/4324130/Receivers-appointed-to-Tindall-venture

graemeh

2078 posts

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#404813 15-Nov-2010 12:24

robbyp:
graemeh:
stevenz: I placed the order 2 days _after_ they went into receivership so supposedly they (the receivers) have a legal obligation to either supply the products or refund my money, but I'm not holding my breath. I'm going to try VISA to reverse the charges, but again, not holding my breath.

You're right, they do and they will either supply or refund, it's just that receivers are often very slow moving and it may take a while.

Your biggest problem is that you may not have the present or refund before the wedding. Hounding the receiver should get you a quicker result, if you make a big enough nuisance of yourself they will sort it out sooner.

You are definitely best to to a credit card charge back, as you are protected. If you wait for the receivers, you may not get anything, as the time you are able to make a chargeback may lapse, and there may not be any cash to pay unsecured creditors like you, after the IRD are paid. It is actually a Steve Tindell venture, the guy who setup thewarehouse, as you can see here http://www.stuff.co.nz/business/industries/4324130/Receivers-appointed-to-Tindall-venture

You are not an unsecured creditor if you pay *after* the business is placed in receivership. I do agree though, get on to the bank about a chargeback.

oxnsox

1923 posts

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#404864 15-Nov-2010 14:01

robbyp: ...(edit).... It is actually a Steve Tindell venture, the guy who setup thewarehouse, as you can see here http://www.stuff.co.nz/business/industries/4324130/Receivers-appointed-to-Tindall-venture

That says he is a shareholder. There is a big difference between him being a shareholder and it being his venture.

Lias

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#404887 15-Nov-2010 14:39

Website is now "down for maintenance" for me.

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.

robbyp

1199 posts

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#404889 15-Nov-2010 14:44

oxnsox:
robbyp: ...(edit).... It is actually a Steve Tindell venture, the guy who setup thewarehouse, as you can see here http://www.stuff.co.nz/business/industries/4324130/Receivers-appointed-to-Tindall-venture

That says he is a shareholder. There is a big difference between him being a shareholder and it being his venture.

That was the articles description, not mine, as shown int eh link Receivers-appointed-to-Tindall-venture

robbyp

1199 posts

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#404890 15-Nov-2010 14:44

Lias: Website is now "down for maintenance" for me.

That says it won't be closed for long.

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