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Wannabe Geek


Topic # 7410 13-Apr-2006 14:31
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Hi Everyone

I would like to know what everyone thinks about people who bid on auctions, and then request (as a question) to have their WINNING bid removed. I think it is really annoying and it should not be allowed. I would actually post this on the particular forum for the online trading site in question, but not only do they limit how much you can say, I have read posts about how they can be prone to remove any posts that they find and determin as discrediting. Have a look at this discussion and email exchange from one such bidder recently. I will presume you can work out which discussion is me.

Hello

Thanks for your reply. I respectfully ask that you complete the trade.

It would be unfortunate to have to resort to the actions that are available to the seller, when an auctionee does not buy.
These include
- post negative feedback
- contact trademe for compensation on the sellers fee which has ALREADY been deducted from my account and have trademe follow up.
- post a complete and transparent script of our email conversation.

You know that sending a question to ask for your bid to removed has absolutely no standing what so ever. You have not traded so many times on trade-me in such ignorance.

I would again ask that you politely respond to me request to complete the trade.

Regards


On Tue, 2006-04-11 at 15:49 +1200, Honey Daniels wrote:
Helo..

Well..I must say I never expect a response like that, And No! this is'nt a
common trait that I do with trademe accounts.

You! Do Know the bussiness very well,quite the freakest manner.

As my request for a withdraw of my leading bid was not action upon and it's
quite clearly stated during the Auction. It could be a matter of neglecting
Buyer Questions and not answering them.
Umm Umm...I'm quite freaked!!

Thanks
yyyyyyyyy

>From: xxxxxxxxxxxxxx
>To: yyyyyyyyyyyyyyy
>Subject: TradeMe - A100 Panasonic phone
>Date: Tue, 11 Apr 2006 11:23:00 +1200
>
>Hello
>
>Thank you for your quick email, but I have a few comments I
>would like to make.
>
>I am sorry, and you will have to excuse me for being blunt,
>but I do not find your email response credible.
>
>Of the 5 (yes only 5) auctions I have done online, you are
>the second winner to request that your winning bid be
>removed. Like I said to the previous bidder, how can it be
>anything but a deliberate and concious choice on your part
>to actually bid with an intent to keep, any item on an
>auction. Maybe you have set up an automated bid agent, but
>even in this case, you deliberately choose the parameters
>that such an agent operates on ie. highest bid before you
>stop.
>
>I am just amazed that people think that it is an option to
>withdraw from a bid - it is just not done. Whenever you bid,
>again, you conciously do so with the understanding that if
>there is no higher bid, then you have entered a contract to
>pay. This is clearly embedded into the system, because you
>do NOT see any option for bidders to remove their bid - you
>are not meant to do that.
>
>You say in your auction question, "....I know its always a
>bummer to ask". Do you do this often????? I see you have 68
>responses against your name and I presume this represents 68
>trades.
>
>I am sorry - but I respectivly decline your request to
>remove your bid and ask that you complete the trade. I ask
>that you do not do this to other traders. I ask that follow
>the rules of auctions. I think the onus is on you to re-sell
>this item if your situation is as you describe.
>
>Regards
>
>
>Helo..
>
>My request for my leading bid to be removed (10.01pm), cause
>I found out
>that I getting a Cellphone for my 15 year anverisery this
>long weekend.
>
>Please check out Auction and you will see my withdraw, I'm
>sure you can
>recieve the 2nd bid as a Sale , Check out trademe Auction
>finishes details.
>
>I feel quite bad you were'nt watching the Auction.. I hope
>everything turns
>out and your Cellphone is sold.
>
>Have a great day
yyyyyyyyyy


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BDFL - Memuneh
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Reply # 32948 13-Apr-2006 14:43
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I am really unhappy with Trademe on this kind of things. A few months back someone used Buy Now to purchase something in one of my auctions.

The first e-mail I received was asking if I would agree with a payment in two cheques, two weeks apart.

When I replied no, they offered one payment in one week. They even sent me an e-mail "confirming" the payment and asking the item to be sent immediately.

A week later, and with no money in my account it was clear they had no intention of actually going ahead of this transaction, and worst still - I got a bad feedback from them!

When I asked Trademe to remove the obviously false feedback I was told to have the buyer removing it - as they would, yeah right.

Useless customer service at Trademe, that is.





95 posts

Master Geek


Reply # 32951 13-Apr-2006 15:06
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@userfriendly:
I guess it depends on what you want to do, as you say the fees have already been deducted so if there's a way to get in touch with the second highest bidder then you could make an arrangement with them.

I can see it being a matter of bad sports, though I've also been in the position of a buyer having to back out as well.

Likewise though I personally try to ensure anything i'm bidding on i'm capable of paying for, so if you feel the winner should be the one to cough it up, then stick to your guns. As long as you have all the communication then there's no reason they shouldn't refund any fee's that you're out if he's a sour buyer.

Goodluck either way!

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  Reply # 32954 13-Apr-2006 15:29
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It works the other way around also, I won an auction sent the seller an email requesting bank details etc..
2 days passed and no response, emailed again, anther 2 days no response, then out of no where a request to refund the auction fees, naturally I did not.  Emailed again, no response, then I get negative feedback posted against me for not completing the trade! Unbelievable!


41 posts

Geek


  Reply # 33395 19-Apr-2006 17:04
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I completely agree with your stance on requests to remove bids on auctions.

I have had several trades go sour on Trade Me recently. The problem really lies in the feedback system. I often threaten to place negative feedback, but the kind of people you are dealing with in these situations are just as likely to place negative feedback against you for no good reason. When you have a perfect trading record like myself, there is a strong incentive not to place negative feedback for fear of having it returned.

I wouldn't hesistate to place negative feedback if I paid money and good was not sent, but for small stuff like not replying to emails etc you are torn between warning other traders and protecting your record.


Hawkes Bay
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  Reply # 33401 19-Apr-2006 17:44
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i often place a 'good' yellow smiley, and say things like

'Good trade, emails a little slow'

Everyones happy, truth is told, no baq feedback required.







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