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316 posts

Ultimate Geek
+1 received by user: 19

Topic # 83412 16-May-2011 14:21

Hi all, no doubt in a forum like this many would have experiences of things that break just outside of warranty.

NZ got it covered under Consumer Guarantees Act somewhat with the ambiguous wording of products being "reasonable" and "acceptable", but is that all there is for consumer rights?

I bought an insinkerator model 65 in 2006. Warranty's 4 years, and it's leaking for god knows how long as I never check underneath the sink.

I took it apart, and it's obvious that the parts that are shown are made of waterproof material, and the parts that are right underneath it "do" rust. They put a coating on it, and it's full of blisters obviously from moist, you would think they can just use the same material..

Anyway, here's the link to some photos I took. It really does make me wonder, the real cost of everything, if everything breaks just after warranty. And the legality of it all, I mean it's almost renting rather than buying, and if it's so then it should be made clear. Can't help but feel being robbed.

Some description of the picture:
1. seeing inside the motor towards the bottom of the insinkerator
2. bottom view when taken apart, the trail of rust comes from a hole that developed from rust.
3. Top bit is what one usually sees moving inside the insinkerator, obviously a good quality looking material, never rust. Right underneath is obviously a material that rusts, with coating that have blisters from moisture.
4. Coils.. fun.

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9462 posts

Uber Geek
+1 received by user: 1379

  Reply # 469693 16-May-2011 15:25
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Was there a seal failure somewhere which allowed moisture entry? or a moisture drain failure which did not allow moisture to get out?

Mechanical things usually require periodic maintenance of some kind.

If you had to bin it that would be a tragedy - but if you can repair it at a reasonable cost and it lasts another 4 years, is that a win?

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