So I just got a call from ME on my business line telling me they are going to do me a favour and lock my prices down for 2 years so I don't pay any more than I currently do for one part of my charges.
I said that sounds great, and she says, I am going to transfer you to a voice recorder to record you giving approval. I said.. hang a tic, are we contracted to you for 2 years, and she says.. yes. Early termination is $20 a month for the remainder of the term and $110 cancellation fee.
Works out that if I move to another provider tomorrow, I am up for $600 in fees!.
I can't prove this, but I did get the feeling that if I didn't ask I wouldn't have been told about the ET charges, so I told her I would investigate and get back to her. She wasn't happy and asked me why I would do that, because it was such a great deal and no-one else was offering to lower our costs.
Anyone else had anything similar?