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cg

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#89550 5-Sep-2011 08:55
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Hi there,

Some quick background.. When I sign up to websites using my own domain name, I enter that site's name as the destination address ie. 1-day@mydomain.co.nz

Back in Feb 2010, I started receiving a number of spam emails to my "1-day@mydomain.co.nz" address. I queried 1-day who said it was probably a dictionary attack (yeah, righto!). Then I got another response saying

" We have been looking into this, and at this stage we believe that the company who we employ to handle our daily emails has had a security breach, although at this stage this is unconfirmed."

I gave them some examples, and that was that.

So I changed my address to 1day@mydomain.co.nz, /dev/null'd the old one, and all was well for a few months.

Now i've started receiving spam to this address. Its of note, that i'm not getting random dictionary attack spam, so this doesn't appear to be purely coincidental. I'm thinking their third party email handler has had yet another compromise, or given out these details. This is speculation however.

I approached 1-day again, but didn't get any reply, so i've decided to remove my account.

I have also had the same thing with aa.co.nz, specifically the aatravel competitions website. They also confirmed there was a security breach when I approached them.

I guess they don't bother telling their customer base about breaches, because most people use a static email address and wouldn't be any the wiser where it originates from.

Has anyone else seen a similar thing, who may have the same setup as me?

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freitasm
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  #516667 5-Sep-2011 08:59
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Are you sure those companies' email campaigns handled by third parties?

Last time we had a problem like this reported here it was Hell Pizza's own badly coded web site/SQL DB that got broken into...






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cg

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  #516669 5-Sep-2011 09:03
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Yeah i'm sure, they've both replied to my queries saying they have third party email handlers for mailouts etc.

Though 1-day didn't confirm definitively that it was a database breach, though they had good reason to believe so given the wording in the response.

1-day's exact quote is in my OP.

AA's response as quoted from the email is this;

"Thanks you for bringing this to our attention. Late last year we identified a problem with our aatravel.co.nz website and competition entries resulting in the travel database being compromised. This is almost certainly the source of the spam email you received. "

Cheers.

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  #516671 5-Sep-2011 09:04
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That doesn't surprise me at all. I use the same system, and I get spam on addresses reserved for individual businesses I pretty much gave up tracking it. IBM, momentopro.co.nz, batteryuniversity.com, heraldjobs, photographyreview.com, and that's just from the first 20 emails in my spam folder.



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  #516673 5-Sep-2011 09:06
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Anyone can send me a PM with the email company name please?




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  #516674 5-Sep-2011 09:09
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Unfortunately neither company disclosed the third party email distributor. :(

freitasm
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  #516675 5-Sep-2011 09:10
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Can't you find it from the email headers?





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cg

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  #516680 5-Sep-2011 09:13
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Of course, a valid query :)

Headers of 1-day's email show; http://www.icontact.com/

Smtp transit log;
Received: from drone21.rtp.icpbounce.com (agent005.colo.icontact.com [172.27.2.16])
Received: from smtp20.icpbounce.com (smtp20.icpbounce.com [216.27.93.106])

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  #516681 5-Sep-2011 09:14
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Also have the same issue with accounts used at 1-day, AA and also ilovedeals.co.nz. All subscribed to in the same fashion as the OP, ie. 1day@mydomain.etc

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  #516683 5-Sep-2011 09:15
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AATravel's mail handler appears to be http://www.touchpoint.co.nz

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  #516750 5-Sep-2011 11:10
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You're probably already on the right track, but if you're testing who's giving away your email address, try adding a code word to the next email you give.
for example, compromised address was 1-day@domain, then your next mail is 1-dayrabbit@domain

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  #516754 5-Sep-2011 11:15
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I am told the AA case last year was different...




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  #516756 5-Sep-2011 11:19
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If we got started on this, even with just NZ companies, we'd be at it for ages. I could probably come up with a half dozen companies or more, if I let me spam build up for a couple of days and checked it.

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  #516772 5-Sep-2011 12:10
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This is where Security Breach Notification laws are quite a good idea.

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  #516792 5-Sep-2011 13:12
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iContact did indeed have a breach last year, and did disclose it. Sounds like perhaps the companies that used them should have been a bit more pro-active about notifying their customers - they were notified after all (as a client of iContact, I was notified).

cg

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  #516802 5-Sep-2011 13:26
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Ah thanks for that link, that explains a lot.

And you're quite correct, a little more communication to filter down to the end users may be beneficial. Though, it'd probably cause them more headaches than just not saying anything and hoping people's spam filters cope eh.. ;)

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