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Phexx

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#93544 23-Nov-2011 18:20
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I am thinking of buying a Samsung Galaxy SII off of Fairbuy NZ. They have good prices and seem to look ok, from their website. I am just wondering if anyone has used them before and how their experience was?

Thanks
-Phexx 

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nakedmolerat
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  #549020 23-Nov-2011 19:02
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I have never use fairbuy - so no comment there. However, for $2 more, I would get it from einfotech instead http://pricespy.co.nz/product.php?p=838917



jeffnz
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  #549024 23-Nov-2011 19:17
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I was reading their feedback on pricespy looks ok but I bought a phone from a place that was similar but has closed. Problem was they sent me a recon's Captivate and I had no end of problems. Long story short I have a phone that needs fixing they are closed so be wary.

Have had friends buy off einfotech and they rate them as do pricespy.




Galaxy S10

 

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Phexx

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  #549036 23-Nov-2011 20:01
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Hmm, ok, seems like I'll use einfo tech. It's also a plus that I can get it from their store, rather than waiting 5-7 working days!



jeffnz
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  #549069 23-Nov-2011 21:27
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I bought mine from thje gadgetsonline store in Dominion Rd that way i saw it was brand new. Interesting about einfo as I had only heard good things




Galaxy S10

 

Garmin  Fenix 5




codyc1515
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  #549070 23-Nov-2011 21:29
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jeffnz: I bought mine from thje gadgetsonline store in Dominion Rd that way i saw it was brand new. Interesting about einfo as I had only heard good things

See here: http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=93309  

P1n3apqlExpr3ss
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  #549072 23-Nov-2011 21:32
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Send both stores a message about pricing and availability, basically just some rubbish that will get a reply from them, one of the easiest ways to tell a decent store from a not so decent one.

So far fairbuy has a 1/1 reply record, einfo is like 0/5 for me personally

edit: einfo is one of those stores I would only want to deal with instore 

jeffnz
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  #549191 24-Nov-2011 08:28
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codyc1515:
jeffnz: I bought mine from thje gadgetsonline store in Dominion Rd that way i saw it was brand new. Interesting about einfo as I had only heard good things

See here: http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=93309  


Thanks Cody that is the best read on here thus far, enjoyed following that over my morning coffee.

Oh, yes the point made is interesting as well.




Galaxy S10

 

Garmin  Fenix 5




 
 
 

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asmcar
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  #549237 24-Nov-2011 09:58
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Phexx: Hmm, ok, seems like I'll use einfo tech. It's also a plus that I can get it from their store, rather than waiting 5-7 working days!


I ordered my Samsung Galaxy S2 from eInfo around a month ago, arrived overnight on via CourierPost, box was sealed, originally from Romania although booted in english.

Myself I have had no issues with them and I have had mates who have ordered and not had any problems. I have read about people having problems with boxes arriving unsealed etc on geekzone and GP forums.

The real test would be if I ever had to return the phone for a reason, lucky that hasn't happened but keep after sales service in mind too!  

Phexx

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  #549252 24-Nov-2011 10:25
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asmcar:
Phexx: Hmm, ok, seems like I'll use einfo tech. It's also a plus that I can get it from their store, rather than waiting 5-7 working days!


I ordered my Samsung Galaxy S2 from eInfo around a month ago, arrived overnight on via CourierPost, box was sealed, originally from Romania although booted in english.

Myself I have had no issues with them and I have had mates who have ordered and not had any problems. I have read about people having problems with boxes arriving unsealed etc on geekzone and GP forums.

The real test would be if I ever had to return the phone for a reason, lucky that hasn't happened but keep after sales service in mind too!  

Thanks, pricespy reviews suggest that their service is very good aswel. I will see how my experience goes with them, hopefully good. 

robjg63
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  #549290 24-Nov-2011 11:16
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I would actually say that Mobile Station /Future Tech (on Symonds Street) are also quite good to deal with.

(Also says they have that phone in stock in NZ)

I got a Samsung Galaxy Ace from them a month ago - I noticed their price was good and they said (on their website) that it was available in stock.

When I rang them they said they could get one in from their warehouse - I wanted to pick it up rather than buy off a website. It then turned out they had sold the last one and were expecting stock within a couple of days. I wasnt in a hurry - so I said that was fine - they kept me informed and a couple of days later the phone arrived and I picked it up.

The box had been opened - they said that was because they change the included foreign charger to a NZ spec one.

Curiously (similar to the poster above) the phone was ex Bulgaria and defaulted to Blugarian - caused me a couple of minutes puzzling as to how to set it to english - but its been fine ever since.




Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler


codyc1515
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  #549322 24-Nov-2011 11:56
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robjg63: I would actually say that Mobile Station /Future Tech (on Symonds Street) are also quite good to deal with.

(Also says they have that phone in stock in NZ)

I got a Samsung Galaxy Ace from them a month ago - I noticed their price was good and they said (on their website) that it was available in stock.

When I rang them they said they could get one in from their warehouse - I wanted to pick it up rather than buy off a website. It then turned out they had sold the last one and were expecting stock within a couple of days. I wasnt in a hurry - so I said that was fine - they kept me informed and a couple of days later the phone arrived and I picked it up.

The box had been opened - they said that was because they change the included foreign charger to a NZ spec one.

Curiously (similar to the poster above) the phone was ex Bulgaria and defaulted to Blugarian - caused me a couple of minutes puzzling as to how to set it to english - but its been fine ever since.

Strange how all these phones seem to come from Bulgaria, maybe they are cheaper to import from there?

timmmay
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  #549406 24-Nov-2011 13:40
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A friend just got an S II through fairbuy. It works fine, it took 8 days to arrive after it was ordered, which is pretty good.

heavenlywild
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  #549435 24-Nov-2011 14:35
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I just e-mailed them about the Galaxy Note and how it is priced higher than other competitors. They immediately lowered it.

I got a reply within an hour of e-mailing. Not bad!

hobsonlea
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  #948813 10-Dec-2013 16:21
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Thought I would revisit this forum again - as I am having some challenges with Fairbuy - and thought it should be questioned outside of my specific Samsung S3 issues. Interestingly I am now aware of at least one other Samsung S3 owner with the same issues and lack of responsiveness by Fairbuy..

Pete

old3eyes
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  #949124 11-Dec-2013 08:56
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I don't think this is limited to Fairbuy. I suspect most parallel importers will try to get out of the NZ CGA..




Regards,

Old3eyes


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