Anyone used Fairbuy NZ?

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Phexx

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#93544 23-Nov-2011 18:20

I am thinking of buying a Samsung Galaxy SII off of Fairbuy NZ. They have good prices and seem to look ok, from their website. I am just wondering if anyone has used them before and how their experience was?

Thanks
-Phexx

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#549020 23-Nov-2011 19:02

I have never use fairbuy - so no comment there. However, for $2 more, I would get it from einfotech instead http://pricespy.co.nz/product.php?p=838917

jeffnz

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#549024 23-Nov-2011 19:17

I was reading their feedback on pricespy looks ok but I bought a phone from a place that was similar but has closed. Problem was they sent me a recon's Captivate and I had no end of problems. Long story short I have a phone that needs fixing they are closed so be wary.

Have had friends buy off einfotech and they rate them as do pricespy.

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Phexx

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#549036 23-Nov-2011 20:01

Hmm, ok, seems like I'll use einfo tech. It's also a plus that I can get it from their store, rather than waiting 5-7 working days!

jeffnz

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#549069 23-Nov-2011 21:27

I bought mine from thje gadgetsonline store in Dominion Rd that way i saw it was brand new. Interesting about einfo as I had only heard good things

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codyc1515

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#549070 23-Nov-2011 21:29

jeffnz: I bought mine from thje gadgetsonline store in Dominion Rd that way i saw it was brand new. Interesting about einfo as I had only heard good things

See here: http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=93309

P1n3apqlExpr3ss

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#549072 23-Nov-2011 21:32

Send both stores a message about pricing and availability, basically just some rubbish that will get a reply from them, one of the easiest ways to tell a decent store from a not so decent one.

So far fairbuy has a 1/1 reply record, einfo is like 0/5 for me personally

edit: einfo is one of those stores I would only want to deal with instore

jeffnz

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#549191 24-Nov-2011 08:28

codyc1515:
jeffnz: I bought mine from thje gadgetsonline store in Dominion Rd that way i saw it was brand new. Interesting about einfo as I had only heard good things

See here: http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=93309

Thanks Cody that is the best read on here thus far, enjoyed following that over my morning coffee.

Oh, yes the point made is interesting as well.

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asmcar

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#549237 24-Nov-2011 09:58

Phexx: Hmm, ok, seems like I'll use einfo tech. It's also a plus that I can get it from their store, rather than waiting 5-7 working days!

I ordered my Samsung Galaxy S2 from eInfo around a month ago, arrived overnight on via CourierPost, box was sealed, originally from Romania although booted in english.

Myself I have had no issues with them and I have had mates who have ordered and not had any problems. I have read about people having problems with boxes arriving unsealed etc on geekzone and GP forums.

The real test would be if I ever had to return the phone for a reason, lucky that hasn't happened but keep after sales service in mind too!

Phexx

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#549252 24-Nov-2011 10:25

asmcar:
Phexx: Hmm, ok, seems like I'll use einfo tech. It's also a plus that I can get it from their store, rather than waiting 5-7 working days!

I ordered my Samsung Galaxy S2 from eInfo around a month ago, arrived overnight on via CourierPost, box was sealed, originally from Romania although booted in english.

Myself I have had no issues with them and I have had mates who have ordered and not had any problems. I have read about people having problems with boxes arriving unsealed etc on geekzone and GP forums.

The real test would be if I ever had to return the phone for a reason, lucky that hasn't happened but keep after sales service in mind too!

Thanks, pricespy reviews suggest that their service is very good aswel. I will see how my experience goes with them, hopefully good.

robjg63

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#549290 24-Nov-2011 11:16

I would actually say that Mobile Station /Future Tech (on Symonds Street) are also quite good to deal with.

(Also says they have that phone in stock in NZ)

I got a Samsung Galaxy Ace from them a month ago - I noticed their price was good and they said (on their website) that it was available in stock.

When I rang them they said they could get one in from their warehouse - I wanted to pick it up rather than buy off a website. It then turned out they had sold the last one and were expecting stock within a couple of days. I wasnt in a hurry - so I said that was fine - they kept me informed and a couple of days later the phone arrived and I picked it up.

The box had been opened - they said that was because they change the included foreign charger to a NZ spec one.

Curiously (similar to the poster above) the phone was ex Bulgaria and defaulted to Blugarian - caused me a couple of minutes puzzling as to how to set it to english - but its been fine ever since.

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codyc1515

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#549322 24-Nov-2011 11:56

robjg63: I would actually say that Mobile Station /Future Tech (on Symonds Street) are also quite good to deal with.

(Also says they have that phone in stock in NZ)

I got a Samsung Galaxy Ace from them a month ago - I noticed their price was good and they said (on their website) that it was available in stock.

When I rang them they said they could get one in from their warehouse - I wanted to pick it up rather than buy off a website. It then turned out they had sold the last one and were expecting stock within a couple of days. I wasnt in a hurry - so I said that was fine - they kept me informed and a couple of days later the phone arrived and I picked it up.

The box had been opened - they said that was because they change the included foreign charger to a NZ spec one.

Curiously (similar to the poster above) the phone was ex Bulgaria and defaulted to Blugarian - caused me a couple of minutes puzzling as to how to set it to english - but its been fine ever since.

Strange how all these phones seem to come from Bulgaria, maybe they are cheaper to import from there?

timmmay

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#549406 24-Nov-2011 13:40

A friend just got an S II through fairbuy. It works fine, it took 8 days to arrive after it was ordered, which is pretty good.

heavenlywild

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#549435 24-Nov-2011 14:35

I just e-mailed them about the Galaxy Note and how it is priced higher than other competitors. They immediately lowered it.

I got a reply within an hour of e-mailing. Not bad!

hobsonlea

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#948813 10-Dec-2013 16:21

Thought I would revisit this forum again - as I am having some challenges with Fairbuy - and thought it should be questioned outside of my specific Samsung S3 issues. Interestingly I am now aware of at least one other Samsung S3 owner with the same issues and lack of responsiveness by Fairbuy..

Pete

old3eyes

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#949124 11-Dec-2013 08:56

I don't think this is limited to Fairbuy. I suspect most parallel importers will try to get out of the NZ CGA..

Regards,

Old3eyes

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