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Topic # 95469 5-Jan-2012 11:34
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I have a parcel awaiting customs clearance. 

I called new Zealand post as they are the NZ carrier for USPS.

They advised they charge $75 plus GST to clear the item through customs for me. What a joke.

This would involve about 5 minutes of processing for them.

I called NZ customs direct and had it cleared over the phone within 5 minutes.

Doesn't NZ post realise they could probably make a lot more if they charged a reasonable fee? Or are there enough muppets out there willing to pay the $ 75 +GST because they don't know any better?
 

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  Reply # 564737 5-Jan-2012 12:19
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marmel: Or are there enough muppets out there willing to pay the $ 75 +GST because they don't know any better?


This.
 




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  Reply # 564738 5-Jan-2012 12:19
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Lol are you serious? That's a complete rip. Even FedEx or UPS don't charge that much.





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  Reply # 564894 5-Jan-2012 16:28
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Doesn't it have to go through a broker for some things, or can you just contact cusoms direct? I have had something delivered from the UK worth about grand, and a broker has sent me a letter to contact them, although they seem to be away for the holidays, so not overly impressed with their service as has now been delayed. I assume they are going to charge me a fee to handle it and the handle the GST etc payable on it. Could I just contact customs directly, rather than go through a broker?

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  Reply # 564904 5-Jan-2012 16:39
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You can do it yourself if you know the "entry number". Pay to "New Zealand Customs Service" through online banking or call 0800 388 437 to use a credit card. More details on http://www.customs.govt.nz/features/internetshopping/privateimportsbypost/Pages/default.aspx under "Release of Goods".

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  Reply # 564908 5-Jan-2012 16:49
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That's crazy, even UPS only charges about $35 or so.




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  Reply # 565157 6-Jan-2012 08:20
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Or could it just be an amount just large enough to encourage people to do it themselves?

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