Anyone else experienced problems with 2Talk Broadband

✨ Samsung | AliExpress | Wise | Sharesies | GoodSync | Free white papers

Welcome Guest.

You haven't logged in yet. If you don't have an account you can register now.

Forums › New Zealand Broadband › Anyone else experienced problems with 2Talk Broadband

beatnink

22 posts

Geek

#153695 5-Oct-2014 13:46

Send private message

We switched to 2Talk Naked Broadband last week. No problems the first few days. Good speeds (+9Mb download). But since yesterday it is has been very much downhill. Very very slow speeds and no connection at times. No status updates on their website to say that there's any known problems. I've reset the router. No luck.

Anyone else had problems with 2Talk broadband?

PeterReader

6018 posts

Uber Geek

Trusted

Geekzone

Lifetime subscriber

#1147580 5-Oct-2014 13:46

Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

- you have reset your modem and router

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

- you are not being throttled by your ISP due to going over the monthly cap

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan

- Type of connection (ADSL, ADSL2, VDSL)

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

- Your general location (or street)

- If you are rural or urban

- If you know your connection is to an exchange, cabinet or conklin

- If your connection is to a ULL or wholesale service

- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

These links are referral codes: Sharesies | Mighty Ape

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#1147594 5-Oct-2014 14:10

Send private message

You really need to post answer to some of the questions above. Without these it's impossible to provide any help.

Without knowing what your sync speed is, it's impossible to know whether speed issues are related to 2talk or your connection.

michaelmurfy

meow
13240 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#1147596 5-Oct-2014 14:18

Send private message

Do what PeterReader says + make sure you've also tested over Ethernet.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

beatnink

22 posts

Geek

#1147612 5-Oct-2014 15:02

Send private message

Oh darn. It appears that somehow I got on the 10Gb plan instead of the 100Gb one, and our speed has got throttled down because we went over the 10Gb. Assume its my mistake. So now trying to figure out how to increase the plan.

News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00

eero Pro 7 Review
Posted 23-Jul-2025 12:07

BeeStation Plus Review
Posted 21-Jul-2025 14:21

eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01

WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32

RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26

Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24

Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05

Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01

Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01

Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22

Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46

Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42

D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34

Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

RSS feeds: Main feed; Forums feed
Copyright: ©2002-2025 Geekzone®

Site features: Geekzone BI dashboard; Geekzone Badges; Geekzone Status Page

Affiliate links: Samsung; AliExpress; Wise; Sharesies; GoodSync

Site Information: Subscribe to Geekzone; Privacy Statement; Forum Usage Guidelines (FUG); Advertising; Trademark and copyright