Check the wiring at your house!

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freitasm

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#96226 22-Jan-2012 20:11

Every time someone complains here about poor speed, the first thing that comes to mind is the internal wiring - which statistically seems to be the culprit in most cases.

So here is a reminder:

From today's Dilbert.

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#572134 22-Jan-2012 21:41

This should be a sticky.

cyril7

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#572145 22-Jan-2012 21:53

Yep, all too often folk come complaining here about poor speeds, then even go on to deny the existence of alarm panels etc etc and dismiss help offered by members here, then end of day all the questions asked finally come true.

Let is be clear, and speaking as someone who has in the past made a business out of sorting domestic DSL wiring issues, your average NZ house has not been designed to support DSL connectivity. Possibly in the past the poor wiring would support passible ADSL1 connectivity, but to provide better than that (ie ADSL2+ and VDSL2) typically not.

Here is a bit of advise, you spend on average $700-$1200 per year on BB services, but put up with poor connectivity because you dont think it applies to you. Get things in the right order, to spend $100-200 to sort your phone wiring once and for all to support DSL properly is well spent, period.

Cyril

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#572147 22-Jan-2012 21:54

cyril7: Yep, all too often folk come complaining here about poor speeds, then even go on to deny the existence of alarm panels etc etc and dismiss help offered by members here, then end of day all the questions asked finally come true.

Let is be clear, and speaking as someone who has in the past made a business out of sorting domestic DSL wiring issues, your average NZ house has not been designed to support DSL connectivity. Possibly in the past the poor wiring would support passible ADSL1 connectivity, but to provide better than that (ie ADSL2+ and VDSL2) typically not.

Here is a bit of advise, you spend on average $700-$1200 per year on BB services, but put up with poor connectivity because you dont think it applies to you. Get things in the right order, to spend $100-200 to sort your phone wiring once and for all to support DSL properly is well spent, period.

Cyril

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freitasm

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#572148 22-Jan-2012 21:55

cyril7: Yep, all too often folk come complaining here about poor speeds, then even go on to deny the existence of alarm panels etc etc and dismiss help offered by members here, then end of day all the questions asked finally come true.

Yep. People who deny there is an alarm or some other device connected to the line, to them come a week later saying "actually..."

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#572156 22-Jan-2012 22:11

Plus with a bit of thinking (and not necessarily a lot of money) you can install a master splitter/filter up front to provide a clear line straight to your modem, isolating it from the birds nest of wiring you have going on in the rest of your house.

tdgeek

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#572163 22-Jan-2012 22:16

There is a problem with your broadband, it keeps going off. I've checked my wiring, PC and modem, and they are fine, so I want it fixed now.

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jbard

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#572171 22-Jan-2012 22:25

Surely the problem is how to check it?

Without actually spending any money you have no way to know if your internal wiring is stuffed.

I think it is fair to say the vast majority of houses would benefit from a master splitter, but getting people to part with money without any actually guarantee of better speed isn't easy.

tdgeek

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#572203 23-Jan-2012 00:26

jbard: Surely the problem is how to check it?

Without actually spending any money you have no way to know if your internal wiring is stuffed.

I think it is fair to say the vast majority of houses would benefit from a master splitter, but getting people to part with money without any actually guarantee of better speed isn't easy.

Isolate as much as you can. Power cycle modem. Remove every other device from every jackpoint except the modem. Factory reset modem. Try another modem. Thats a start.

eracode

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#572206 23-Jan-2012 05:36

Jaxson: Plus with a bit of thinking (and not necessarily a lot of money) you can install a master splitter/filter up front to provide a clear line straight to your modem, isolating it from the birds nest of wiring you have going on in the rest of your house.

I am very keen to get this done - we have phone jacks all over the house put in the previous owner. I'm not even sure I know where they all are. A real bird's nest.

Who does this sort of work - any recommendations? We live near central Auckland.

Sometimes I just sit and think. Other times I just sit.

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#572211 23-Jan-2012 07:51

jbard: Surely the problem is how to check it?

Without actually spending any money you have no way to know if your internal wiring is stuffed.

I think it is fair to say the vast majority of houses would benefit from a master splitter, but getting people to part with money without any actually guarantee of better speed isn't easy.

BT ran a campaign in the UK a few years ago promising (from memory) a 10% speed increase of the install was free.

Chorus and ISP's in NZ have kinda dropped the ball here in NZ, but it is hard to sell people something they think they don't need when they actually do need it. As a result you'd had $1 billion spent delivering 10Mbps + speeds to over 80% of the population, but I bet the actual number who are seeing speeds anywhere close to what they should be getting is well under this.

cyril7

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#572215 23-Jan-2012 08:04

Who does this sort of work - any recommendations? We live near central Auckland.

Hi Craig, try GZ user coffeebaron (fraser).

Cyril

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#572261 23-Jan-2012 10:32

At the other end of the scale, I recently had a fault and it took me two weeks to convince my ISP that the problem was not my internal wiring. Once they finally sent a Chorus tech out, he fixed it in five minutes (in the grey tube by the road).

Bung

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#572287 23-Jan-2012 11:13

Behodar: At the other end of the scale, I recently had a fault and it took me two weeks to convince my ISP that the problem was not my internal wiring. Once they finally sent a Chorus tech out, he fixed it in five minutes (in the grey tube by the road).

An ISP not listening is what the Dilbert cartoon is illustrating.

20 years ago the debate was whether to have a test point that isolated all internal wiring. V90 modems worked better than expected so panic over. The new SDP has an isolation point.

jbard

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#572302 23-Jan-2012 11:39

sbiddle:
jbard: Surely the problem is how to check it?

Without actually spending any money you have no way to know if your internal wiring is stuffed.

I think it is fair to say the vast majority of houses would benefit from a master splitter, but getting people to part with money without any actually guarantee of better speed isn't easy.

BT ran a campaign in the UK a few years ago promising (from memory) a 10% speed increase of the install was free.

Chorus and ISP's in NZ have kinda dropped the ball here in NZ, but it is hard to sell people something they think they don't need when they actually do need it. As a result you'd had $1 billion spent delivering 10Mbps + speeds to over 80% of the population, but I bet the actual number who are seeing speeds anywhere close to what they should be getting is well under this.

Yeah a BT like campaign in NZ would work wonders.

Or even if some local installers in each city got together and offered free wiring checks on the basis that if your wiring needed to be done you got it through them. Then people really have nothing to lose.

gjm

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#576409 2-Feb-2012 18:46

ok...so wiring in new house is stuffed. Can see naked wires outside where phone line from street underground comes out and then connects into box that runs to master socket inside. Internet is up and down all over the place so need to get the wiring sorted out.

I want to get someone to fix up the wiring, install a master splitter and wire a new jackpoint into my study. Who can I get to do this? Local sparky the best option? Anyone recommend someone for Central Auckland?

Previously would have considered doing it myself but currently have neither the time or inclination to crawl around under house.

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