Changing from Vodafone Fixed wireless to 2D Fibre - is it sensible trying this in one shot?

Forums › New Zealand Broadband › Changing from Vodafone Fixed wireless to 2D Fibre - is it sensible trying this in one shot?

wratterus

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#272655 8-Jul-2020 08:56

An elderly client is on fixed wireless with Vodafone (no idea why Vodafone did that when they can get 60 - 70mbps VDSL or Fibre). I should mention they are already a bit unhappy with Vodafone apparently due to multiple billing issues.

Anyway, the fixed wireless is not performing well, to the point that TeamViewer is basically unusable.

Pretty keen to recommend they change to 2D Fibre, but am unsure if I should recommend they try and do that in one step, or if they should change to Fibre with Vodafone first, then change ISPs. They do have a landline - if they were on naked, I wouldn't mind recommending the one step change, but I can see this getting messy.

What would be the consensus here in this situation? Thanks!

Linux

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#2518955 8-Jul-2020 09:13

They did it so Vodafone don't have to pay Chorus Tax for the line

coffeebaron

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#2519021 8-Jul-2020 10:14

If they are on Fixed Wireless with Vodafone, then this is completely independent of Fibre or xDSL.

1. Order new Fibre connection through 2degrees

2. Once Fibre is running, port number from Vodafone

3. Once port is successful, wait a couple of days and then confirm all service has been disconnected from Vodafone.

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