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clinty

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#293478 25-Jan-2022 10:15
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Just a heads up DTS are having an issue with their DNS server/s - techs are onsite, no ETA at present :)

 

 

 

Clint

 

 


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nztim
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  #2856049 25-Jan-2022 11:51
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DTS used to be really good when Brendan was in charge - Their website is offline too





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clinty

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  #2856057 25-Jan-2022 12:24
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As far as I can tell - it not affecting every connection, just some - from my client, its seems to be South island only at present, started yesterday afternoon 

 

 

 

Clint


nztim
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  #2856060 25-Jan-2022 12:30
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can you override DTS dns and use google 8.8.8.8 8.8.4.4 ?





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clinty

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  #2856103 25-Jan-2022 14:30
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Not on a site basis - DTS  managing the router and we don't have access - its complicated, the sites are mostly pubs and not all devices and sites are affected

 

Have workarounds in place where i can - if it is still ongoing much longer, will ask DTS to change the DNS on the routers to google till they resolve it

 

 

 

Clint

 

 

 

 


clinty

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  #2856192 25-Jan-2022 17:35
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Seems like its ns1.dts.net.nz that is down - the other two are responding to pings

 

Pinging ns1.dts.net.nz [202.68.93.40] with 32 bytes of data:
Request timed out.
Request timed out.

 

Pinging ns2.dts.net.nz [202.68.93.5] with 32 bytes of data:
Reply from 202.68.93.5: bytes=32 time=19ms TTL=56
Reply from 202.68.93.5: bytes=32 time=18ms TTL=56

 

Pinging ns3.dts.net.nz [202.68.82.78] with 32 bytes of data:
Reply from 202.68.82.78: bytes=32 time=18ms TTL=56
Reply from 202.68.82.78: bytes=32 time=18ms TTL=56

 

Not sure why they can't take NS1 out of the PPPoE/DHCP profile and everyone reboots to just use ns2 and ns3, or push ns1 to ns2's IP

 

Admittedly I have absolutely no knowledge of running an ISP level DNS, i'm assuming these are just pointing to load balancers :)

 

 

 

Clint


nztim
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  #2856305 25-Jan-2022 19:51
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clinty:

Not on a site basis - DTS  managing the router and we don't have access - its complicated, the sites are mostly pubs and not all devices and sites are affected


Have workarounds in place where i can - if it is still ongoing much longer, will ask DTS to change the DNS on the routers to google till they resolve it


 


Clint


 


 



Fortugate?




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clinty

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  #2856307 25-Jan-2022 20:03
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DTS uses Netcomm


clinty

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  #2856415 26-Jan-2022 07:35
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.. and we seems to be back online this morning :)

 

ns1 is responding to ping, their Website is back up

 

Clint


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