Telecom Broadband Advertising Complaint

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#53408 23-Nov-2006 19:49

This is really at the heart of the issue... talking about what's technically possible given the constraints of the network versus what the advertising bods foist on people.

It shouldn't have to be like this and it doesn't benefit anyone.

Juha

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Master Geek

#53409 23-Nov-2006 19:52

Quote bradstewart "I dont see them calling 128 upload max."

that State ALL BroadBand Plans Are Max Speed

No that are not there is a alternative to 128 that is faster so NOT ALL BroadBand Plans Are Max Speed

juha

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#53410 23-Nov-2006 19:55

Having said that, common sense instead of bloody-mindedness is rather useful...

Juha

bradstewart

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#53411 23-Nov-2006 19:55

Downunder:
Quote bradstewart "I dont see them calling 128 upload max."

that State ALL BroadBand Plans Are Max Speed

No that are not there is a alternative to 128 that is faster so NOT ALL BroadBand Plans Are Max Speed

Where does it say that all plans have max up/down speed?

bradstewart

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#53412 23-Nov-2006 19:56

juha: Having said that, common sense instead of bloody-mindedness is rather useful...

Agreed, some people are never happy unless they having something to complain about.

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Master Geek

#53413 23-Nov-2006 20:00

how about here > http://jetstream.xtra.co.nz/images/14/xtra_octoberpromo_26102006.gif

Yes i am MAD and Spitting red hot tacks at Xtra i spend a shed load of dosh with them and i use to get 3.5mbps on my adsl and now the exchange is over cooked im luck to get 500kbps and that is pig slow !! advertising Unlimited then Mac speeds is just a insult

[Moderator edit (MF): hyperlinked]

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bradstewart

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#53414 23-Nov-2006 20:15

Why is it xtras fault that you are getting slow speeds? If the exchange is overloaded thats hardly their fault and its out of their control. You will also note the you were never ever gauranteed a certain speed.

freitasm

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#53415 23-Nov-2006 20:19

Well... Xtra is Telecom, Telecom is Xtra. This is clear. The infrastructure is Telecom's responsibility, so it does look like Exchange loads is something that needs management.

Now that people are migrating to broadband from dial-up, and people are getting higher speeds, it's time to rethink, regroup, replan and rework the infrastructure.

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#53416 23-Nov-2006 20:21

xtra is their ISP... thats like blaming Telecom Mobile for ADSL problems.

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Master Geek

#53417 23-Nov-2006 20:24

Shaking my head in disbelief cant wait for you to be one of my clients i will charge you through the nose and give you a crappy job because i can ??

Come on i would be out of business if i acted like Xtra and i will not roll over and accept or make excuses for a HUGE CORP that obviously have a monopoly and are offering more than they can deliver so they can rake in nearly 800 Million Dollars a year !! off 4 million people ?

freitasm

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#53418 23-Nov-2006 20:24

But Xtra uses the DSL infrastructure, instead of cellular data. The way I see it it's related.

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#53419 23-Nov-2006 20:26

Downunder:
how about here > http://jetstream.xtra.co.nz/images/14/xtra_octoberpromo_26102006.gif

Yes i am MAD and Spitting red hot tacks at Xtra i spend a shed load of dosh with them and i use to get 3.5mbps on my adsl and now the exchange is over cooked im luck to get 500kbps and that is pig slow !! advertising Unlimited then Mac speeds is just a insult

[Moderator edit (MF): hyperlinked]

Ahhhhh... the ol' "I spend loads of money with you" argument! w00t.

People spending $100 a month on mobile often say that too, while demanding deals worthy of loyal corporates...

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#53420 23-Nov-2006 20:30

Downunder:
Shaking my head in disbelief cant wait for you to be one of my clients i will charge you through the nose and give you a crappy job because i can ??

Come on i would be out of business if i acted like Xtra and i will not roll over and accept or make excuses for a HUGE CORP that obviously have a monopoly and are offering more than they can deliver so they can rake in nearly 800 Million Dollars a year !! off 4 million people ?

Xtra aren't out of business...

If I wasn't getting what I considered was good service then I would walk with my feet instead of whinging about it to everyone here.

I swtiched from xtra. I'm happy. If you hate Telecom so much then why don't you do the same?

freitasm: But Xtra uses the DSL infrastructure, instead of cellular data. The way I see it it's related

But xtra are not the ones in charge of the exchanges. I doubt xtra have an more control over things than Orcon for instance. Telecom have kept those things seperate.

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Master Geek

#53421 23-Nov-2006 20:36

I would walk but who too ??? there is no good alternative i would jusp on a cable service any day if there was one !!

the future is BroadBand for information we will be dowloading Videos from the internet blockbuster will close

New Zealand needs to sort this out

sitting refreshing a local page and it taking up to one min to load is not good service for $600 per year

yes i expext more

peejayw

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#53422 23-Nov-2006 20:40

"But xtra are not the ones in charge of the exchanges. I doubt xtra have an more control over things than Orcon for instance. Telecom have kept those things seperate."

And tooth fairies live at the bottom of your garden,

I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

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