Am I really paying for Telecom's "broadband"? it feels like dial up...

Forums › New Zealand Broadband › Am I really paying for Telecom's "broadband"? it feels like dial up...

1 | 2

freitasm

BDFL - Memuneh
80658 posts

Uber Geek
+1 received by user: 41072

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#813912 8-May-2013 19:39

Did you had any changes made at home in the last month? New handset for an old telephone? Sky box removed? Alarm uninstalled? Do you have a master splitter?

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

Bung

6734 posts

Uber Geek
+1 received by user: 2927

Subscriber

#814315 9-May-2013 10:22

The event that seems to have preceded the improvement is being throttled for the 1st time and then unthrottled. Is there any chance that this has flushed something out of the system (port reset?).

Tomy255

28 posts

Geek

#814701 9-May-2013 18:32

No sky boxes, new phone or alarm uninstallation (we dont have one). Everything has remained the same. Im not 100% sure what a master splitter is but we have a splitter, a dsl cable going to modem router and a telephone wire going into mysky. Our phone runs off another jackpoint in the kitchen with only the telephone wire in the splitter. Telecom installed all of this for us and nothing has changed setup wise, still have same moden router.

My thoughts were maybe since we used our data allowance it has caused something to reset or somthing like that, but i have no idea. I saw some road workers around a cabinet close to my house this morning but it wasnt open or chorus

Ragnor

8279 posts

Uber Geek
+1 received by user: 585

Trusted

#814709 9-May-2013 18:49

The Westgate/West Habour/Massey area was cabinetised ages ago so most house should have a fairly short line length to a cabinet or exchange.

It's possible you were on an extremely old plan or line profile that has been updated. Telecom have been moving all customers on legacy FPID system/network on to EUBA so they might of automatically upated your line profile.

Also possible you could have had a line fault that got fixed by a tech when fixing someone elses line on the same cabinet/exchange.

If you don't mind what's the name of your street?

Tomy255

28 posts

Geek

#814785 9-May-2013 20:36

Oh right i never knew they did it. Because looking on chorus's fibre map we were excluded from the upgrade, so i thought they wouldnt bother upgrading to just better dsl/adsl. We live along fred taylor drive number 112

pjamieson

441 posts

Ultimate Geek
+1 received by user: 90

Trusted

Chorus

#821344 17-May-2013 20:58

Your area was upgraded under RBI in April.

Dyson

Shop now for Dyson appliances (affiliate link).

macuser

2120 posts

Uber Geek
+1 received by user: 506

#821359 17-May-2013 21:31

something super weird happening when I open the first page of this forum thread. One of the AP's on my local network asks me for details.

Happens in Win 8, Chome

And OSX Mountain Lion Safari.

macuser

2120 posts

Uber Geek
+1 received by user: 506

#821362 17-May-2013 21:41

Ha, figured it out.

OP is linking to an image that is from his router located at 192.168.1.254

I have an AP at that address.

Thought it was something to worry about

rscole86

4999 posts

Uber Geek
+1 received by user: 462

Moderator

Trusted

Lifetime subscriber

#821371 17-May-2013 22:14

macuser: Ha, figured it out.

OP is linking to an image that is from his router located at 192.168.1.254

I have an AP at that address.

Thought it was something to worry about

Should be fixed now.

webwat

2036 posts

Uber Geek
+1 received by user: 145

Trusted

#821560 18-May-2013 12:28

Please tell us what the DSL line rates and attenuation are, was probably in the image of your router that didn't get uploaded. this was your problem with the original post, because you only told us stats from some speedtest site instead of the modem's ADSL synch rates, which show the line quality and unrelated to throttles or whatever. If ADSL rates (as opposed to throughput rates) are slow then we are looking for some kind of line issue. Otherwise might be a faulty modem or something like the way its setup.

Time to find a new industry!

1 | 2