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johnr
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  #926622 3-Nov-2013 17:18
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dcole13: I have installed the Master Filter, and now I have more than doubled my speed since I posted this thread. Thank you Orcon, and I recommend that you install a Master Filter in your house.


Tell friends and family when they complain about broadband speed and disconnect issues as well



RunningMan
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  #926654 3-Nov-2013 18:28
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Screeb: Thanks. What's the best way to go about doing an isolation test? I assume by disconnecting any wires leading to other jackpoints from the demarc? I'm not by any means an electrician so I don't want to mess around with anything that would require any re-soldering or whatever. I should also note that there's a house alarm. However I don't know if it's monitored. Either way, it's never used, so I would be surprised if it's still monitored, so if it is connected then I guess it can be detached.

Also, what makes you think it's a wiring issue?


Read the 2nd post in this topic by PeterReader, it will help you considerably.

Given there is an alarm, the best practise would be to install a master filter with a dedicated xDSL jack, isolating both the alarm itself, and any other internal wiring.

The downstream sync rate is lower than expected given your combination of ADSL2+ connection, noise margin, and attenuation.

NonprayingMantis
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  #926660 3-Nov-2013 18:39
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I'm going to go out on a limb here and say that the OP hasn't actually installed a master filter. (going from not knowing what a filter is to self installing a master filter over a weekend is pretty unlikely)


I suspect he has simply installed the standard ADSL filter that he got with his modem. That is good, and would explain why his BB was bad before if there was no filter on his phone line, but getting a master filter will be even better

to the OP, a normal filter looks something like this






whereas a master filter looks something like this

which one did you install?



Screeb
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  #926685 3-Nov-2013 19:44
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RunningMan:
Read the 2nd post in this topic by PeterReader, it will help you considerably.

Given there is an alarm, the best practise would be to install a master filter with a dedicated xDSL jack, isolating both the alarm itself, and any other internal wiring.

The downstream sync rate is lower than expected given your combination of ADSL2+ connection, noise margin, and attenuation.


Thanks, will read up. Unfortunately I'm limited in what I can do since it's not my house (and I'm not the leaseholder either), but I'll take a look.

Will we still need (read: benefit greatly) from a master filter if we can just permanently disconnect the alarm (assuming it's currently connected)?

RunningMan
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  #926726 3-Nov-2013 20:55
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Screeb:

Will we still need (read: benefit greatly) from a master filter if we can just permanently disconnect the alarm (assuming it's currently connected)?


Probably. It depends on the nature of the other existing wiring, but in the very great majority of cases, you will benefit.

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